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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The finest creations are often based upon precise calculation and design. Some of the most representative works come from the Renaissance, the era that’s known for mathematic and geometrical beauty formed by the “Golden Ratio”. From the era of The Renaissance, the scientific revolution, and The Enlightenment, the great evolutions are all built upon the craftsmanship of humanistic aesthetics and science. Our new Creator Z16 applies the Golden Ratio on product design with innovative technology, leading you into a new chapter “Technology meets Aesthetic”.
Aesthetics in Design
Based on its people-centric design philosophy, the Creator Z16 combines rounded and fluid form with sleek edges, merging both postmodernism designs on its appearance of the product. Creator Z16 carries a tasteful and stylish CNC body with its unique color. In a variety of light, the Lunar Gray color on Creator Z16 changes like the phase of the moon, giving its subtle yet gorgeous details.
A Leap in Performance
With the latest Intel® 11th gen core™ i9 processor, the Creator Z16 delivers up to 4.9GHz dual core turbo frequency, giving you cross-generation power to satisfy your multitasking and pro-level processing tasks. The Creator Z16 gives you more time to purse ideal muse from best processor.
*Compared to i7-10750H
Manufacturer Part Number
CreatorZ16013
OS
Windows 10 Pro (MSI recommends Windows 10 Pro for business.) (Free upgrade to Windows 11 when available, see below)
CPU
Core i7-11800H 8 Core
CPU Speed
2.4 - 4.6GHz
Chipset
HM570
Color
Lunar Gray
Screen Size
16" QHD+ (2560x1600), 120Hz DCI-P3 100% typical, Finger Touch panel
Resolution
2560x1600 (16:10)
GPU
NVIDIA GeForce RTX 3060 Laptop GPU
Up to 1357MHz Boost Clock, 65W Maximum Graphics Power with Dynamic Boost.
May vary by scenario
Video Memory
6G GDDR6
Keyboard
miniLED Per key RGB backlight KB (84 Key)
Audio
Nahimic 3 / Hi-Res Audio
Speaker
Dynaudio Speakers 2Wx4
Memory
32GB (16Gx2) DDR4 3200MHz
HDD Capacity
1TB NVMe SSD
HDD Interface
NVMe
Optical Drive Type
_
LAN
_
WLAN
Killer WiFi 6E AX1675 (2x2 )
Bluetooth
BT 5.2
Related products
New Arrivals
Full product warranty
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