Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The multipurpose PowerTrip 480 Power Inverter (CPS480TG2U) from CyberPower connects to your vehicle's 12V DC power outlet to simultaneously power five devices (480 watt peak) with its three household AC outlets and two USB ports (2.1 Amp shared). Use the AC outlets to power portable electronics while you're traveling. Dual USB ports can charge two USB devices at the same time, including most tablets. The PowerTrip 480 offers two options to power your devices, either from your vehicle's 12V DC power outlet, up to 175 watts, with the included 12V DC cable or directly from your vehicle's battery, up to 480 watts, with the included battery cables.
Safety features such as user-replaceable fuses, surge protection, and automatic shutdown protect your connected devices and automotive battery. Other features include a status LED, battery clamp cables, 12V DC power plug and cable, and a handle that can easily wrap cords. The PowerTrip 480, which comes with a two-year limited warranty, is ideal for TV and computer electronics, power and hobby tools, cordless chargers, and other accessories that use up to 480 watts of power. NOTE: Combined wattage not to exceed 480 watt peak using the battery cables and not to exceed 175 watt peak using the DC cigar plug.
- Power source: DC, USB
- DC input: 11 - 15 VDC
- AC outlets: 3
- AC output (battery clamps): 120 VAC
- AC output (12V plug): 120 VAC
- USB charge ports: 2
- USB output: 5 VDC, 2.1 Amp
- Fuses (internal): 2 x 25 Amp (user replaceable)
- Fuse (cigar plug): 15 Amp
- Surge protection: Yes
- Automatic shutdown: Yes
- Warranty: 1 year
Sensitive Electronics Safety Features
Provide surge protection and automatic shutdown to protect electronics against power fluctuations, high temperature, short circuit, and high or low battery conditions.
Surge Protection
Safeguards electronics against power fluctuations from vehicle startup and shutdown.
Automatic Shutdown
Prevents accidental power drain from your vehicle's battery.
USB Charge Ports
Rapidly charge and power USB devices such as tablets (including iPad), smartphones, MP3 players, and other mobile accessories.
AC Power Outlets
Provide power for laptop computers, entertainment devices, and other consumer electronics.
User-Replaceable Fuses
Protect connected devices and the vehicle battery from voltage overloads.
Battery Cables
Attach the power inverter to a vehicle battery to use peak wattage (480 watts).
12V DC Plug
Powers devices that draw 175 watts or less can use the vehicles 12V DC power plug.
Cord Wrap
Keeps the extra cord out of the way until it's needed.
1 Year Limited Warranty
Covers defects in materials and workmanship in the product under normal use and conditions within two years of the purchase date. See warranty for details.