Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico. Experience the magical audio reality of Super X-Fi with the Creative SXFI AIR! This Bluetooth and USB headphone has built-in Super X-Fi technology that provides holographic audio personalized to your own ears for an unbelievable headphone experience that's as good as the real thing. The Creative SXFI AIR also boasts an SD card slot that makes it an MP3 Player, 50mm drivers, touch controls, and a customizable RGB light ring. AWARD-WINNING SUPER X-FI TECHNOLOGY HOLOGRAPHIC AUDIO - UNIQUE TO YOU, PERSONALIZED FOR YOU. Imagine capturing the listening experience of a high-end multi-speaker system in a professional studio, and recreating the same expansive experience - with the same original depth, detail, realism, and immersiveness - in your headphones. Each of us hears the world differently - our unique head and ear shapes affect how we perceive sound. Super X-Fi personalizes the headphone audio experience based on how you hear sound to give you the most optimized and realistic listening experience. This is done by simply taking three photos of your face and ears with your phone. SXFI APP Personalize your Super X-Fi profile through an advanced Ear & Head-Mapping process. MUSIC Experience music on your headphones where audio sounds natural again, not the claustrophobic sound pumped directly into your ears. Feel as if you're listening to the recording artist in a studio! Try out some old mono tracks from the golden age and you'll be amazed how Super X-Fi transforms the music into something magical. MOVIES Immerse yourself in a holographic audio experience whenever you are with your headphones. Super X-Fi is capable of transforming videos into full-fledged, cinematic audio experience. USB MODE FOR PC/Mac: Because of transmission latency issues inherent in all Bluetooth devices, movies transmitted over Bluetooth will have a slight lag in the audio. The SXFI AIR features a USB mode that allows you to enjoy great latency-free Super X-Fi movies on your PC/Mac. GAMES Enjoy games with the full cinematic capabilities of Super X-Fi! The soundstage of the game opens up, presenting you with a real-life holographic audio experience, as if you were actually transported into the game environment itself. Your games will never sound the same anymore! AUDIO QUALITY SERIOUS AUDIO PERFORMANCE The Creative SXFI AIR's built-in Super X-Fi technology rests on its foundation of audio performance. The Creative SXFI AIR boasts 50mm Neodymium drivers that are specially tuned to deliver audio that is powerful while maintaining accuracy, an essential attribute for music and movie buffs. CLEAR COMMUNICATION AUDIO The Creative SXFI AIR features a NanoBoommicrophone that allows you to take calls on your phone and communicate with friends. The microphone boasts the same audio recording capabilities as a full-sized gaming headset microphone, and is also detachable. "SUPER X-FI" YOUR PHONE CALLS Calls will never be the same again! With Super X-Fi, experience the mind-bending holographic reality of the caller being in the same room as you. And with the SXFI AIR's highly sensitive NanoBoom mic, your friends will hear you loud and clear. FLEXIBLE CONNECTIVITY BLUETOOTH CONNECTIVITY FOR PHONES AND TABLETS With Super X-Fi built into the heart of the Creative SXFI AIR, users can enjoy the wonder of full audio holography with music that's as good as the real thing from all kinds of streaming services. For example, you can hear old favourite tunes from Spotify in a completely new way! |
Connectivity Technology: | Wired/Wireless |
Wireless Technology: | Bluetooth |
Wireless Operating Distance: | 33 ft |
Sound Mode: | Stereo |
Impedance: | 32 Ohm |
Minimum Frequency Response: | 20 Hz |
Maximum Frequency Response: | 20 kHz |
Earpiece Design: | Over-the-head |
Earpiece Type: | Binaural |
Driver Size: | 1.97" |
Microphone Design: | NanoBoom |
Host Interface: | Mini-phone (3.5mm) |
Color: | Black |
Color: | White |
Form Factor: | Circumaural |
Weight (Approximate): | 11.92 oz |
Package Contents: |
|
Country of Origin: | China |
Limited Warranty: | 1 Year |