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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.CA AntiVirus Plus v7 Software is designed to detect and remove harmful Trojans, worms, rootkits, and other malware, and provides easy-to-use, comprehensive protection thats developed specifically for home and home office users. It is robust and tough, yet easy and fast to use. It has a new intuitive interface that lets you manage your protection with wizard-guided screens and helpful suggestions, and provides professional-grade security features like automatic updates, seamless product upgrades and zero-day protection.
- Professional-grade protection - With CA AV Plus, you get the same level of powerful PC security as that used by the worlds largest businesses - in a convenient, simple-to-use package optimized for home PCs.
- Fast scanning - CA AV Plus is equipped with one of the fastest scanning engines in the industry: up to 8x faster, on some systems, compared to standard virus scanning engines - as rated by Virus Bulletins independent testing.
- Global Security Advisor - Backed by the CA Global Security Advisor Team, a worldwide network of threat research labs dedicated to the detection of PC security threats, CA AV Plus offers round-the-clock security and research from around the world at your fingertips.
- Updates and upgrades - Threats change over time and so does CA AV Plus; it automatically updates to ensure that youre protected against the latest threats. Now, theres no need to check for product upgrades manually. As long as you have an active subscription, CA ISS Plus will automatically upgrade to the latest release. Its fast, easy, and hassle-free
- Easy to use - CA AV Plus is remarkably easy to use. Its intuitive screens and pre-configured wizards enable you to effectively protect your systems, regardless of expertise or experience.
- Anti-Virus & Anti-Spyware - Prevents viruses, worms, rootkits, and Trojan horses from infecting your PC and protects your computer from existing and new spyware threats.
- Continuous Updates - Keep your PC protected against the latest threats by downloading malware signatures and feature updates. Theres no need to upgrade to the newer version of the program either; your protection is upgraded to the next release as long as you have an active subscription. Its seamless, automatic, and simple.
- Informative Reports - Lets you monitor the status of your system by providing real-time reports that show user activity and system alerts.
- Intuitive Help Desk - Gives you Fast Facts, Custom Support, and a Help Key that provides you with easy-to-understand information when you need it.
Added Bonus! Buy CA AntiVirus Plus Software and receive HR Block At Home Deluxe with State Preparation for free! H&R Block do-it-yourself tax prep solutions are easy to use and backed by the expertise of H&R Block. It includes step-by-step Q&A that guides you through your return and searches for hundreds of deductions along with free expert advice from the community of tax specialists. H&R Block At Home 2010 Deluxe provides helpful tools and advice to include your return being automatically double-checked for errors and guaranteed to be accurate.
Windows 7 (32-Bit and 64-Bit)
- 1 GHz or faster processor
- 1 GB of RAM
- 300 MB of available Hard Disk space
- 1024 x 600 or higher resolution
- Internet access
- Internet Explorer 8 or above
Windows Vista Service Pack 1 or above (32-Bit and 64-Bit)
- 512 MB of RAM
- 300 MB of available Hard Disk space
- 1024 x 600 or higher resolution
- 800 MHz or faster processor
- Internet access
- Internet Explorer 7 or above
NOTE: This title is non-returnable once the software package has been opened.
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