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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The Antennas Direct DB2e Extended range outdoor DTV antenna has twice the power and half the size making it ideal for indoor and outdoor. The DB2e antenna is great for problematic areas such as attics. Conventional wisdom said that no improvement could be made to the bow-tie antenna design. We've ended those misconceptions, finding performance far exceeding even our expectations. We have created an antenna The size of our original DB2 but with the performance of the DB4. This increased gain is not only relevant, but it has further enabled the trend of over-the-air TV viewership. The extended range of the enhanced db. line can reach out farther and receive additional broadcast channels that you couldn't watch before. The DB2e antenna is light years ahead of our competition. No other compact bow-tie antenna can match the combination of its power, gain and value
- The Most Powerful 2-Element Bowtie Antenna Available - 45 Mile Range [NOTE: location, obstructions, and building materials affect reception]
- Receive free TV from networks like ABC, CBS, NBC, Fox, CW, PBS, Univision, MeTV and more in FullHD 1080 where available
- Multi-directional element delivers range and reception in less than ideal locations
- Includes DB2e Antenna, all-weather mounting hardware, and instructions (mount and coaxial cable sold separately)
- Lifetime warranty on parts
2 Element Bowtie HDTV Antenna - 45 Mile Range
The DB2e Bowtie antenna uses patented technology to receive TV signals 45 miles away from broadcast towers. This antenna is ideal for suburban areas where heavy foliage or roofing materials reduce the incoming signal. No other bowtie antenna can match its performance in a compact form.
A Leader in Cutting-Edge Antenna Technology
Bowtie antennas have been popular for over 60 years and Antennas Direct designed a new breakthrough technology making these antennas smaller while delivering 2x the power and half the size of legacy bowtie antennas. In addition, the reflector focuses the antennas power for added range and also provides protection against multipath interference. Antennas Direct is dedicated to providing superior antennas supported by a lifetime warranty.
Set Up is Easy
Locate the broadcast towers serving your area at the official website. Place indoors, in the attic, or outdoors for best results. Connect one end of a coaxial cable to the antenna and the other end to your TV. Scan for the available channels using your TV remote control. Try several locations to find the best reception and remember to scan for channels at each location. Enjoy all your favorite local and network shows in Full HD 1080 where available.
Reduce Your Monthly TV Bill
You can now experience HDTV in the highest quality picture and sound available. Over-the-air broadcasts are transmitted in crystal clear Full HD 1080; far less compressed than what cable and satellite offer. Many local broadcasts are digitally aired in 5.1 Surround Sound giving you the ultimate sound stage for watching live television. With a digital antenna you can receive free local news, weather, kids shows, sports, cooking, shopping, and sitcoms from networks like ABC, NBC, CBS, FOX, PBS, CW, ION, and much more with no cost or contracts. And broadcast TV won't be interrupted from service drop outs (ehemm satellite). Quick fact: local sports are broadcast free over-the-air. You just need an antenna.
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