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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• All-in-one radio replacement and steering wheel control interface
• Preloaded with amp-retention and SWC software
• Retains steering wheel controls (pre-programmed)
• Data controlled accessory and navigation outputs
• Retains factory amplifier and back-up sensors/park assist
provides factory RSE activation
• Rear seat audio and video (GMRVD) required (sold separately)
• 2012 through 2014 Avalanche, Sierra, Silverado Suburban, Tahoe, and Yukon: vehicles equipped with a navigation radio are not compatible
these vehicles must use the RP4-GM32 (sold separately)
also does not retain OnStar(R), escalating tones of parking sensor proximity nor lane departure or forward collision warning tones
• Chevrolet(R) Express vans and GMC(R) Savannah vans equipped with diesel engines are not compatible
• Premium Factory amplified Systems will not fade as neither the aftermarket radio or the RP interface have the ability to control the amplifier's fader
• Compatible with Buick(R) Enclave 2008 through 2017 and Lucerne 2006 through 2011 and Cadillac(R) DTS 2006 through 2011, Escalade 2007 through 2014, Escalade ESV 2007 through 2014, Escalade EXT 2007 through 2014, and SRX 2007 through 2009
• Compatible with Chevrolet(R) Avalanche2007 through 2013, Equinox 2007 through 2008, Express Van 2008 through 2020, Impala 2006 through 2013, Impala Classic 2014 through 2016, Monte Carlo 2006 through 2007, Silverado Non-Classic 2007, Silverado 2008 through 2013, Suburban 2007 through 2014, Tahoe 2007 through 2014, and Traverse 2009 through 2017
• Compatible with GMC(R) Acadia 2007 through 2016, Acadia Classic 2017, Savana 2008 through 2020, Sierra Non Classic 2007, Sierra 2008 through 2013, Sierra HD 2007 through 2013, Yukon 2007 through 2014, and Yukon XL 2007 through 2014
• Compatible with Hummer(R) H2 2008 through 2009, Pontiac(R) Torrent 2007 through 2009, Saturn(R) Outlook 2007 through 2009 and Vue 2008 through 2009 , and Suzuki(R) XL-7 2007 through 2008
Related products
New Arrivals
Full product warranty
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