Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Amaranth has always had a place near and dear to my heart. Years ago I heard about amaranth the grain that had once been a staple in the diets of pre-Columbian Aztecs. I had learned that with the arrival of Cortez and the Spanish conquistadors all crops of amaranth were burned its use was forbidden and its possession was cause for severe punishment. I set out to find this lost grain to hopefully discover this treasure that lay at the heart of this incredibly powerful people.After 300 years of it being in obscurity I rediscovered amaranth in Mexico where I was honored to share it on ceremonial days with the descendents of the Aztecs who believed that amaranth provided them with supernatural power. Therefore it is not surprising to me when people say they are not familiar with amaranth as it was only in the 1970s that I reintroduced this ancient grain to the United States.Amaranth is a moderately tall broad-leafed bushy type of plant that grows about six feet in height and produces a brightly colored flowery head containing a very large number of seeds. (Amaranth plants can produce as many as 60 000 seeds.) These seeds are the amaranth grains found in amaranth cereal and flour. Amaranth is a member of the Chenopodiaceae family of plants and therefore is a relative of beets Swiss chard spinach and quinoa. For this reason some of its nutritional characteristics are more like these dark green leafy vegetables than the cereal grain foods which are members of an entirely different plant family called Graminae. (Like quinoa and millet amaranth is not technically a grain but because it is enjoyed in meals like other true grains it is usually referred to as such.)When it comes to a good number of nutrients including numerous vitamins minerals and amino acids amaranth is very similar to other grains (like wheat) as well as to other green leafy vegetables (like Swiss chard). However I d point to four nutrients as being significantly different when it comes to amaranth.First is the amino acid lysine. Most cereal grains like wheat are relatively low in this amino acid. Alternatively amaranth is relatively rich in this amino acid containing approximately twice as much lysine as wheat on an ounce-for-ounce basis. Next are the minerals calcium iron and magnesium. In this mineral area amaranth is much more like Swiss chard than wheat. It contains about four times as much calcium as wheat and twice as much iron and magnesium.Amaranth can be simmered like other grains and has a porridge-like texture. It can be combined with other grains if you desire a more rice-like dish. It can also be popped in a skillet like popcorn which gives it a nutty flavor and crunchy texture.The reason I didn t include amaranth as one of the featured World s Healthiest Foods is because it is not as widely available as the other grains that I did include. Yet I think that it is a very valuable nutrient-rich food and I encourage you to enjoy it as part of your Healthiest Way of Eating.Reference:US Department of Agriculture. (2006). National Nutrient Database for Windows Version 1.0 (SR 19). Nutrient Data Laboratory Beltsville Human Nutrition Research Center Beltsville MD.