Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Trauma Pak 3
Our most advanced trauma kit, the Trauma Pak III puts professional supplies in civilian hands, empowering you to take action to stop bleeding as it occurs. The waterproof, resealable trauma bag contains military-style tools and emergency essentials in a package compact and durable enough to keep in your glove box.
Inside, you’ll find a pressure trauma dressing (Israeli Bandage), which combines gauze, trauma pad, and pressure applicator into one, easy-to-use emergency bandage, capable of providing up to 40 lbs. of direct pressure to stop bleeding fast and control most major bleeds. If bleeding continues, this bleeding control kit contains a windlass tourniquet. This well-known and combat-proven tourniquet applied correctly, can help you control even arterial bleeds.
Easy-to-follow instructions outline how to use the kit contents, with illustrations showing the proper application of the dressing and tourniquet. This tactical trauma kit also includes a marker to write the tourniquet application time and Patient Assessment Form, EMT shears to cut through fabric, nitrile gloves for proper protection against blood-borne pathogens, and a triangular bandage to stabilize limbs. Whether you’re looking for a bleed kit to add to your individual first aid kit (IFAK), first responder kit, range bag, or vehicle, the Trauma Pak III provides you with the professional tools you need to be safe and stop bleeding fast.
Features:
- Designed for Immediate Response - Respond quickly to control severe bleeding. This trauma bag contains the essentials you need to stop bleeding in an easy-to-use format, perfect for a personal trauma kit or bleeding control kit
- WoundStop® Trauma Dressing - Stop bleeding fast with the WoundStop trauma dressing. Modeled after the Israeli Bandage, this easy-to-use trauma dressing applies direct pressure to immediately stop blood loss.
- Trauma Response Instructions - Prepare yourself with life-saving first aid information. This one-page guide outlines how to use the Trauma Pak I contents to stop bleeding in five easy-to-follow steps with illustrations.
- Waterproof DryFlex™ Bag - Have confidence the Trauma Pak I will keep its contents ready to use. The re-sealable DryFlex bag is completely waterproof, incredibly durable, and can be used to dispose of bio-waste.
- Compact & Lightweight - Have the tools you need to stop bleeding wherever you go. The Trauma Pak I weighs less than 5 oz. and is small enough to fit into a glove box, backpack, range bag, or first aid kit.
- Emergency Essentials - Follow best practices with hospital-quality medical supplies. The trauma pack contains nitrile gloves for personal protection and EMT trauma shears to cut through clothing, tape, and more.
Supply List:
- Emergency Bandage, 4"
- SWAT-T Tourniquet
- EMT Shears, 4"
- Nitrile gloves
- Trauma Response Instructions
- Triangular Bandage, 42" x 42" x 59"
*Sold as an Individual
*We reserve the right to add, substitute, or delete items if necessary. Please note: Some medications may not be available in products sold outside of the US, additional items may be substituted.
WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
Quick Specs:
Waterproof = Yes