Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to firstname.lastname@example.org, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Thank you for shopping with MercadoMagico!Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
First Aid Kit - Family
While most family kits are designed to be kid-friendly, it is important to remember it will be adults who will be caring for little ones in the outdoors. From picnics at the park to hikes in the wilderness, this kit is ideal to take along wherever children may need care.
The centerpiece of the Adventure First Aid Family Kit is the fully-updated new edition of Caring for Children in the Outdoors, a comprehensive guide to first-aid for children. Covering topics such as how to treat sprains, fractures, and dislocations, plus there are handy guides with instructions on how to administer medications and how to dress more serious wounds. A wide range of first aid supplies provides peace of mind for the whole family, and as an added bonus, the kit includes a handy kit-within-a-kit that can be pulled out and stashed in a pocket, stroller, or diaper bag.
Care for Children in the Outdoors:
- Critical information on wound care, stabilizing sprains and fractures, and medications for children.
Supplies for the Whole Family:
- Deep stock of high-use items means there are enough supplies for large groups.
Manage Fractures and Sprains:
- Wide elastic bandage plus instant cold pack.
Manage Pain and Illnesses:
- A wide array of medications to treat pain, inflammation, and common allergies.
Weather the Elements:
- Coated nylon outer bag with a waterproof inner plastic storage pouches.
- Size: 6" x 8.5" x 3"
- Weight: 1 lb 1 oz.
- Group Size: 1 - 3 People
- Trip Duration: 1 - 4 Days
- 16 - Bandage, Adhesive, Fabric, 1" x 3"
- 1 - Bandage, Adhesive, Fabric, 2" x 4.5"
- 4 - Bandage, Adhesive, Fabric, Knuckle
- 4 - Bandage, Butterfly Closure
- 2 - Dressing, Gauze, Sterile, 2" x 2", Pkg./2
- 2 - Dressing, Gauze, Sterile, 3" x 3", Pkg./2
- 2 - Dressing, Gauze, Sterile, 4" x 4", Pkg./2
- 2 - Dressing, Non-Adherent, Sterile, 2" x 3"
- 1 - Gloves, Nitrile (Pair), Hand Wipe
- 1 - Trauma Pad, 5" x 9"
Blister / Burn:
- 1 - Moleskin, 3" x 4"
Fracture / Sprain:
- 1 - Bandage, Elastic with Clips, 2"
- 1 - Cold Pack
- 2 - Safety Pins
- 1 - Scissors, Bandage with Blunt Tip
- 1 - Splinter Picker/Tick Remover Forceps
- 3 - Acetaminophen (500 mg), Pkg./2
- 2 - After Bite Wipe
- 3 - Antihistamine (Diphenhydramine 25 mg)
- 3 - Ibuprofen (200 mg), Pkg./2
- 1 - Compass, Button, Liquid Filled
- 1 - Mini Rescue Howler Whistle
- 12 - Antiseptic Wipe
- 4 - Cotton Tip Applicator, Pkg./2
- 1 - Tape, 1/2" x 10 Yards
- 4 - Triple Antibiotic Ointment, Single Use
- 1 - After Bite® Kids, Tube
- 1 - Natrapel® 12 Hour Tick and Insect Repellent, wipes
∗We reserve the right to add, substitute, or delete items if necessary. Please note: Some medications may not be available in products sold outside of the US, additional items may be substituted.
WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
Waterproof = No