Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Dog Series - Me & My Dog First Aid Kit
Because they love the freedom of the trail as much as you do, this kit has comprehensive first aid solutions to keep both you and your four-legged hiking buddy safe on all your adventures together.
Features:
Human & Canine First Aid Essentials:
- Have peace of mind knowing you have the right safety essentials for you AND your dog
SOL Emergency Blanket:
- Treat shock & hypothermia
Emergency Cold Pack:
- Reduce swelling of sprains and strains with the emergency cold pack
10 CC Irrigation Syringe:
- Effectively clean wounds and prevent infection
Splinter Picker/Tick Remover:
- Safely remove splinters and ticks from your dog's paws and body
Triangular Bandage:
- Safely administer first aid to your dog by first muzzling them with this triangular bandage
Cohesive Elastic Bandage:
- Easily wrap injuries with this self-adhering bandage which doesn't stick to fur
Kit Details
- Size: 7.5" x 3.5" x 5.3"
- Weight: 1.47lbs
Supply List:
Wound Care / Cuts
- 5 - Easy Access Bandages, 1" x 3" Fabric
- 2 - Easy Access Bandages, Knuckle Fabric
- 3 - Butterfly Closure Fabric Adhesive Bandage
- 2 - Sterile Gauze Dressing, 3" x 3", Pkg./2
- 2 - Sterile Non-Adherent Dressing, 2" x 3"
- 1 - Conforming Gauze Bandage, 2"
- 1 - Tape, 1" x 10 Yards
- 1 - Elastic Bandage Self Adhering, 2"
- 1 - Irrigation Syringe, 10cc. with 18 Gauge Tip
- 1 - Saline Wound & Eye Wash
- 1 - Nitrile Glove, (Pair)
- 3 - Triple Antibiotic Ointment
- 6 - Antiseptic Wipe
- 1 - Moleskin, Pre-Cut & Shaped (14 pieces)
- 2 - Alcohol Swab
Sprain / Strain:
- 1 - Triangular Bandage (See Instructions For use As Muzzle
- 1 - Instant Cold Compress
- 3 - Safety Pin
Medical Instruction / Instruments:
- 1 - Wilderness & Travel Medicine: A Comprehensive Guide - by Eric A. Weiss, M.D.
- 1 - Pet First Aid Manual
- 1 - EMT Shears 4"
- 1 - Splinter Picker / Tick Remover Forceps
- 1 - Leash, 5" Nylon
- 1 - Hydrogen Perozide 3%, 1 oz. (To Induce Vomiting)
- 1 - Survive Outdoors Longer Emergency Blanket
Medication (When Giving To Animals, Only Give Doses Prescribed by Veterinarian)
- 2 - Aspirin (325 mg.), Pkg./2
- 2 - Antihistamine (Diphenhydramine 25 mg.), Pkg./1
∗We reserve the right to add, substitute, or delete items if necessary. Please note: Some medications may not be available in products sold outside of the US, additional items may be substituted.
WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.