Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The Xi5 is designed to exceed the expectations of today's discriminating customer. It's engineered to be reliable every day - and durable over the long haul. Unlike the competition the Xi5 includes wireless capability "right out of the box", anglers can command precise motor and steering control from anywhere on the boat. A wireless foot pedal is standard with freshwater models. Plus, we've made it stealthy quiet and silky smooth. And you'll also see thoughtful details that make it safe and easy to use.
Key Advantages
Status Indicators at a Glance
The Xi5 uses LED lights in the controller so anglers can quickly check the status of four key functions in any light conditions. The battery power indicator uses different colored lights to show three levels of battery life in real time.
Wireless Pedal for Precise Control
Our wireless pedal provides outstanding motor control from anywhere on the boat. The intuitive, pro-style "heel-toe" operation controls steering that's extremely quiet, precise and 50% faster than the competition. Digital variable speed control enables exceptional low-speed trolling capability and longer run time.
Next-Gen Digital Technology
Our wireless pedal provides outstanding motor control from anywhere on the boat. Our new Digital technology features durable cooler-running power electronics that are 50% more efficient. They also capture and store energy that is typically lost as heat. This improved efficiency means longer run time and fewer battery charges. Digital speed control delivers power, smoothly and incrementally, at the precise level needed by the operator.
Low-Profile Mount
An improved low-profile mount is all about form and function. The base uses anodized aluminum to prevent corrosion. The hardware components are stainless steel throughout, including the linkage that's built to be extra tough. The unique stow and deploy mechanism aligns and guides the motor into the stowed position and secures it in place. For added safety, a secondary lock prevents unintentional deployment and potential damage.
Features
Sophisticated Steering Transmission - From its ball bearings that reduce friction and wear, to custom seals that keep water and dust out, to an extra-rigid shaft support tube - the Xi5 steering transmission delivers dependable, quiet, precise performance.
Fully-Protected Electronics - The high-efficiency electronics are fully encapsulated in a high-tech coating, making them impervious to water and dust. There's also a protection circuit that prevents lower unit damage if the prop is stalled.
Composite Shaft - The composite shaft can take on any and all obstructions that get in its way. It'll bend, but won't break. That's why it's backed with a lifetime warranty.
WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
Quick Specs:
Included Propeller = NONE | Autopilot = Yes | Control Type = Foot Control | Mounting Style = Bow | Salt Water/Fresh Water = Fresh | Shaft Length (Inches) = 60" | Thrust (Pounds) = 80 lbs | Built-In Transducer = Yes | Voltage - Input Range (Volts) = 24v | Series = Xi5
Reference Material: