Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.OLAS Exposure Series T2
The OLAS T2 is a waterproof, compact, rechargeable transmitter that can be tracked by any OLAS Receiver. Integrated vibration and light indication ensure awareness of the tag status throughout its operation.
If the crew leaves the vessel or falls overboard, the alarm will be triggered. OLAS then offers clear guidance to the remaining crew, aiding in a successful MOB recovery and communication with emergency services. For increased versatility, the T2 is supplied with a silicone wrist strap and a safety-break neck lanyard with a silicone holder.
When combined with the OLAS Guardian or the OLAS N2K, the T2 can also be used to stop and lock the engines when the Smart Lock feature in the OLAS app is utilized.
The OLAS T2 Tags are compatible with all OLAS receivers. After seconds of the tag ‘breaking’ connection with an OLAS receiver, the crew is alerted, and, if connected, the MOB rescue screen is activated on the OLAS app.
Track multiple tags, customize the names, and monitor battery life within the OLAS app. Up to 6 OLAS T2 can be tracked directly using the OLAS mobile app. Up to 25 OLAS T2 can be tracked by the OLAS receivers, the Guardian, or the Core.
What it does:
Track with the OLAS mobile application
Within 8 seconds of a man overboard incident occurring, the OLAS mobile application technology detects a break in its ‘virtual tether’ to the tag. The mobile phone(s) then sound a loud alarm, alerting the crew to the fact someone is overboard. OLAS then aids the crew with the MOB recovery, clearly directing them to the GPS location where the MOB occurred with clear visual signals and bearing data. OLAS stores all location data and time of incident required by the rescue services.
Track with the OLAS N2K, Guardian, or Core (Vessels up to 50ft)
Connect up to 15 OLAS transmitters (OLAS tag or OLAS Float-On) to any OLAS receiver. Alternatively, connect up to 25 OLAS T2 transmitters. Within 2 seconds of the connection breaking, the MOB alert will activate, alerting the crew to the incident.
Features:
- Rechargeable battery
- Up to 7 days runtime from a single charge
- Versatile attachment solution
- Cost-effective and scalable safety solution
- Compatible with OLAS Core overboard alarm
- Compatible with OLAS Guardian wireless kill switch
- Compatible with OLAS N2K NMEA 2000 connected MOB alarm
- Connect 1 tag to multiple phones/tablets
- Connect multiple tags to 1 phone or tablet
- Visual and tactile low battery alert
Powerful OLAS App Features for Added Safety:
The OLAS mobile app offers additional features that further enhance safety on the water:
Solo Mode: For boaters operating inshore or on vessels with offshore connectivity, the Solo Mode enables automatic SOS messaging. In case of a MOB event, a distress SMS is sent to users' pre-entered emergency number, containing essential information about the vessel.
TrackBack and Last Seen Location: The OLAS app generates an easy-to-follow direction arrow and distance record to help rescuers return to the MOB location. The latitude and longitude of the MOB alert are also displayed, enabling effective coordination with rescue services or nearby vessels.
Automatic VHF Mayday Information: The app automatically generates a VHF script that includes the vessel's information and the last seen location data. This ensures an accurate Mayday call can be issued over VHF, maximizing the chances of a swift rescue.
OLAS Smart Lock: The Smart Lock acts as a secondary key system, locking the vessel's kill switch system to limit the risk of opportunistic theft and restricting use to Smart key holders or those with the Guardian’s access PIN. Any OLAS tag or Float-On can be allocated as a Smart Key within the OLAS app. If the user arrives at the boat with a ‘Smart Key’ allocated OLAS tag or OLAS Float-On the Guardian will automatically unlock. If users don’t have an allocated Smart Key with them, then the OLAS mobile app can be used to unlock the Guardian using the custom access pin code.
Specifications:
- Size: 1.5 x 1.5 x 0.4” / 38 x 38 x 9.5 mm (T2 only – strap not included)
- Weight: 0.42 oz / 12g (T2 only – strap not included)
- Color: Black
- Operation: Double press to switch on, triple press to switch off
- Charge Time: 2 hours via USB (5V 0.5A)
- Battery Life: Up to 7 days
- Vessel Range: 40 ft when tracked via mobile app alone (Up to 50ft when tracked via OLAS N2K, Guardian, or Core). Extend range up to a maximum of 100 ft with the use of the N2K, Guardian, or Core in conjunction with 2 Extenders.
- MOB System: Track up to 6 OLAS T2 transmitters with 1 phone/tablet. OLAS Transmitters can be tracked by an unlimited number of phones/tablets; The ALARM sounds within 8 seconds of a Man Overboard situation. The system records the MOB location using phone/tablet GPS and directs the boat back to the last known location for a quick and easy recovery; Compatible with the OLAS N2K, Guardian, Core, and Extender (Up to 25 T2 transmitters can be tracked by the N2K, Guardian, or Core. Up to 15 OLAS Tag or OLAS Float-On transmitters can be tracked by the N2K, Guardian, or Core)
- Buoyant: No
- Waterproof: Yes (IP67)
- Applications: Recreational Boating
- Accessories (Included): Each tag is supplied with a silicone watch strap, USB charging cable, and neck lanyard
- Warranty: 2 Years
- Approvals: FCC, RED, CE, RoHS 2.0