Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.OLAS Exposure Series N2K
Enhance the boating experience and ensure safety with the OLAS N2K. This remarkable device serves as a MOB alarm, a wireless engine kill switch, or both, and integrates with the NMEA 2000 network to provide a comprehensive safety solution, ensuring that MOB alerts are quickly and effectively communicated across the vessel’s systems, enhancing the overall safety and response capabilities of the crew.
Track Multiple Transmitters or Single Tags with Ease
The OLAS N2K operates on a large scale, capable of tracking up to 25 OLAS transmitters around vessels up to 100 feet in length. Whether users have a large motor vessel or a sailing vessel, this device has got them covered. Alternatively, it can be used to track a single tag on a motorboat, ensuring that the engine stops immediately if the helm falls overboard.
Supplied with rechargeable OLAS T2 transmitter.
The OLAS T2 is a waterproof, compact, rechargeable OLAS transmitter. Integrated vibration and light indication ensures user-friendly awareness of the tag’s status.
- Supplied with wrist strap and neck lanyard
- Vibration low battery alert
- Over 7 days run time from a single charge
- 2-hour charge time.
- Engine Smart lock control
Never Miss a Man Overboard Event
With the OLAS N2K, users can react quickly to a man overboard situation, as it automatically saves the MOB point of loss location onto the plotter. No more relying on human memory or risking forgetfulness. When an OLAS tag is 'lost' and presumed overboard, multiple alerts occur simultaneously, providing users with the utmost safety and awareness.
MOB pgn - the Man Overboard (PGN 127233) is issued into the NMEA 2000 network. Any connected MOB device programmed to react to the MOB pgn will be triggered.
AIS Safety Broadcast (PGN 129802) – this alert emulates the message that would be received from an EPIRB or SART device with AIS VHF support. The message is internal only and will not be transmitted off the vessel. The message includes the GPS location of the vessel at the time when the alert was triggered. The chart plotter can then set the MOB mark.
Wireless Kill Switch for Unparalleled Safety
- A wireless kill switch is a vital safety feature on any power boat, and the OLAS N2K delivers exceptional functionality in this regard. Here's why a wireless kill switch is so beneficial:
- Operator Safety: If the operator falls overboard or is unexpectedly thrown from the boat, the OLAS N2K automatically shuts off the engine, preventing accidents and making it easier for rescue operations.
- Emergency Stop: In dangerous situations like collisions, the wireless kill switch allows for an immediate shutdown of the engine, preventing further damage or harm.
- Crew Protection: Extend the safety benefits to passengers and crew members by equipping them with separate tags that can also stop the engine if necessary.
- Regulatory Compliance: Many boating authorities require the use of kill switches in specific situations. The OLAS N2K ensures compliance with these regulations, avoiding fines or penalties.
Easy Installation and Integration for MOB alerts
Installing the OLAS N2K is a breeze, thanks to its NMEA 2000 connection. It seamlessly integrates into the vessel's existing NMEA 2000 network, providing a hassle-free setup process. Compatible with a wide range of chart plotters and multifunctional displays, the OLAS N2K ensures that users can easily view and respond to alerts.
Customizable Tag Modes for Flexibility
The OLAS N2K offers three user-selectable tag modes, allowing them to tailor the device to their specific needs. Users can switch between modes effortlessly using the OLAS mobile app. Here's a breakdown of the tag modes:
- Default Mode: Ideal for larger motor vessels and sailing vessels, this mode triggers alerts for the remaining crew while cutting off the engine simultaneously. It ensures that everyone is notified and that the vessel is under control
- Crew Tag Mode: Recommended for crew and passengers on both motor and sail vessels, this mode alerts the remaining crew without cutting off the engine. It allows for immediate rescue operations
- Helm Tag Mode: Specifically designed for sub 35ft motor vessels, this mode acts as a kill cord, stopping the vessel when the tag goes beyond a customizable distance from the hub. This mode allows the user to leave and return to the vessel without setting off the alarm. It doesn't trigger MOB alerts and should not be used as a MOB alarm system
Powerful OLAS App Features for Added Safety
The OLAS mobile app offers additional features that further enhance safety on the water:
- Solo Mode: For boaters operating inshore or on vessels with offshore connectivity, the Solo Mode enables automatic SOS messaging. In case of a MOB event, a distress SMS is sent to a pre-entered emergency number, containing essential information about a vessel.
- TrackBack and Last Seen Location: The OLAS app generates an easy-to-follow direction arrow and distance record to help rescuers return to the MOB location. The latitude and longitude of the MOB alert are also displayed, enabling effective coordination with rescue services or nearby vessels.
- Automatic VHF Mayday Information: The app automatically generates a VHF script that includes a vessel's information and the last seen location data. This ensures an accurate Mayday call can be issued over VHF, maximizing the chances of a swift rescue.
In the Box:
- OLAS N2K
- NMEA 2000 connection cable (1m)
- Stainless steel control switch (0.5m)
- Engine connection lead (0.5m) + 3 x marine connectors
- OLAS T2 Tag + USB charger + silicone strap + neck lanyard
- User guide
Specifications:
- Size: 92 (H) x 90 (L) x 38 (W) mm
- Power/Current: 10-32V / 13-17mA
- Vessel Length: 50ft
- Tracked OLAS Transmitters: Up to 25
- Passenger Engine Restart: After 5 seconds
- Mobile App: IOS, Google Play
- LED Output: 55 LM
- Buzzer Output: 85 DB
- Vessel Range: Up to 50ft. The extender can be used to cover up to 100ft
- Housing Material: ABS
- Fuse: 1-3 Amp fuse recommended (not supplied)
- Bluetooth: 4.2 + 5.0
- Applications: Recreational and Commercial Boating
- Approvals: FCC, RED, CE, RoHS 2.0