Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to email@example.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Thank you for shopping with MercadoMagico!Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
Litter One kits are equipped with a patented method for the removal of cat urine from a litter box. The unique manufacturing process of the all Natural Pine Pellets used in Litter One kits allows the pellets to dissolve into sawdust when they come in contact with urine. Litter One's patented "False Floor" allows the sawdust to fall through the perforated false floor. This effectively makes scooping cat urine a thing of the past!! It also keeps your cat from stepping on soiled litter and provides a cleaner, happier home for both you and your pet. You will receive One Complete Litter One cat care litter system made from recycled materials and which are also 100% Biodegradable.
The Litter One kits components are designed to breakdown quickly to protect the environment. Each litter kit contains a disposable scoop and disposable waste bags.
The Litter One Difference - Pine vs Clay
The harmful effect of clay litter on cat health has always been a controversial subject. Traditional clay cat litters basically come in two forms, non-clumping and clumping. Non-clumping cat litter is often made of zeolite, diatomite and sepiolite. Clumping clay litter is mostly made from granulated bentonite clay which clumps together when wet and forms a solid mass separate from the other litter in the box. To help control the smell of urine, in most clay litter, chemical freshening agents are added.
However, clay litter can be unsafe for cats respiratory systems and the mining required to dig up the clay contributes to mass losses of vegetation. Litter Ones Pine Pellet cat litter absorbs urine leaving a fresh pine scent and is 100% Safe for kitty. Unlike traditional clay litters, the Litter One pine alternative is better for the environment and for cats. Litter One is made from 100% Natural Pine and has no chemical additives. Litter Ones entire product line is manufactured from materials and produced through vendors who support key global initiatives in proper forest management and harvesting. These members belong to FSC (Forest Stewardship Council) and SFI (Sustainable Forest Initiative).
Traditional Clay Litter: Clay is ingested by cats when they lick themselves after using the litter box. Ingested clay can absorb a cats nutrients or fluids. Dust from clay litters can coat a cats lungs and lead to respiratory problems. Quartz silica (sand), a common ingredient in clumping litter, is a known carcinogen for cats and humans. Clay litter tracks through the house. Clay is mined from deep in the ground and leaves depressions that must be filled. Clay mining contributes to mass vegetation losses. Clay litter stays in landfills for infinite years
Litter Ones Pine Pellet Litter: Pine pellets break down in less than two years leaving no environmental impact. Litter One products decompose and do not contribute to landfill waste. Litter One's product is 100% eco-friendly and 100% safe for cats.
- Litter Ones pine pellets, disposable litter box and accessories are from Forest Stewardship Council (FCS) and SFI (Sustainable Forest Initiative) approved sources
- Pine is natural and poses no threats to cat health and safety
- Pine pellets absorb waste odors naturally leaving a pine scent
- Pine pellets absorb 3X more urine and immediately neutralize ammonia
- Litter One only buys from sources that properly manage natural resources
- Dimensions: 19" x 14" x 9"
- Color: Brown