Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Cerbo GX MK2
Victron's Cerbo GX MK2 is the most commonly used GX product. This communications center has hardware revision 2 with two VE.Can ports, 3 USB host ports, and digital input pulse counting.
The Cerbo GX MK2 Is Different from the Cerbo Gx since It Has:
- Two fully functional CAN bus ports- VE.Can 1 and VE.Can 2. Instead of one VE.Can and one BMS-Can port
- VE.Can 1 is isolated (on previous models, there was no isolated CAN-bus port)
- RJ-45 sockets have been rotated 180 degrees, so it's easier to take the cables out
- All three USB ports are fully functional (instead of two functional and one for power (to a GX Touch) only)
- Digital inputs can do pulse counting
This communication center allows users to always have perfect control over the system from wherever they are and maximizes its performance. Connect through the Victron Remote Management (VRM) portal, or access directly, using the separate GX Touch 50, an MFD, or Victron's VictronConnect app thanks to its added Bluetooth capability. This latest addition to the GX range combines all the best of connectivity, redefining smart power solutions in every way.
Perfect Monitoring & Control
Instantly monitor the battery state of charge, power consumption, and power harvest from PV, generator, and mains, or check tank levels and temperature measurements. Easily control the shore power input current limit, (auto)start/stop generator(s), or change any setting to optimize the system. Follow up on alerts, perform diagnostic checks, and resolve challenges remotely. The Cerbo GX MK2 turns any power challenge into an effortless experience.
Maximize Your System Performance
The Cerbo GX MK2 maximizes the performance of a system's components in real time and keeps them in perfect tune. This enclosure has two fully functional CAN bus ports, called VE.Can 1 and VE.Can 2. Instead of one VE.Can and one BMS-Can port. VE.Can 1 is isolated. In the previous models, there was no isolated canbus port. This can be useful where a Lynx Smart BMS (VE.Can connection) as well as an RV-C port are required.
Expand Your View
The (optional) GX MK2 Touch 50 display gives users an instant overview of their system and adjust settings in the blink of an eye. Its super slim 5-inch waterproof design, top-mountable setup, and simple installation bring a lot of flexibility when creating a crisp and clean dashboard.
Simple Mounting & Configuration
The Cerbo GX MK2 is now optimized to more than meet the standards of installer professionals. The device is easily mountable on a DIN-Rail (with DIN35 adapter small, not included), and its separate touchscreen can now be bolted on top of a dashboard, eliminating the need to create perfect cut-outs (like with the Color Control GX MK2). It is connected through just one cable, taking away the hassle of having to bring many wires to a dashboard. Its new Bluetooth feature enables a quick connection and configuration via the VictronConnect app.
Outsmart Any Power Challenge
The Cerbo GX MK2 serves endless purposes, extending perfect control to the most diverse applications. For solutions including generators, such as marine, or backup & off-grid, it will auto-start/stop the generator, or delay ignition until the end of ‘quiet’ periods. It keeps backup batteries at 100% for energy storage systems, kicks in during power cuts, and diverts excess (solar) power to self-consumption, saving users money. For RVs and emergency vehicles, it keeps vital systems functioning flawlessly. But that’s just to name a few...
Specifications:
- Remote Console: Yes
- Buzzer: Yes
- VE.Direct ports (always isolated): 3
- VE.Bus (always isolated): 2 paralleled RJ45 sockets
- VE.Can: Yes, VE.Can 1 isolated & VE.Can 2 non-isolated
- USB: 3 USB Host ports
- Ethernet: 10/100 RJ45 socket - isolated except for shield
- WiFi: Built-in
- Bluetooth Smart: Yes
- Micro SDcard slot: SDHC cards up to max. of 32GB (5)
- Second CAN-bus port (BMS-Can): Yes - see VE.Can
- BMS-Can port: No
- Built-in RS485: No
- Programmable Relay: 2 x NO/NC (8), DC up to 30VDC: 6A, DC up to 70VDC: 1A, AC: 6A, 125VAC
- Resistive Tank Level Inputs: 4
- Temperature Sense Inputs: 4
- Same as part# BPP900450110 other than Country of Origin
- Digital Inputs: 4
Performance Specifications:
- CPU: Dual-core
- RAM: 1GB
- Max. VE.Direct Devices: 15
Other Specifications:
- Supply Voltage: 8 - 70 VDC
- Power Draw: 2,5 to 5 W
- Mounting: Wall or DIN rail (35mm)
- Outer Dimensions (H x W x D): 478 x 154 x 48 mm
- Operating Temperature: -20 to +50 degrees C
- Battery Backup Clock: Yes
- 5V Output: No
Standards:
- Safety: IEC 62368-1
- EMC: EN 301489-1, EN301489-17
- Automotive: ECE R10-6
Quick Specs:
Type = Chargers
Reference Material: