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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• 61 W PoE Budget: 8× 802.3af/at-compliant PoE+ ports with a total power supply of 61 W*.
• Full Gigabit Ports: 8× gigabit PoE+ ports and 2× gigabit SFP Slots provide high-speed connections.
• Integrated into Omada SDN: Zero-Touch Provisioning (ZTP)**, Centralized Cloud Management, and Intelligent Monitoring.
• Centralized Management: Cloud access and Omada app for ultra convenience and easy management.
• Robust Security Strategies: IP-MAC-Port Binding, ACL, Port Security, DoS Defend, Storm Control, DHCP Snooping, 802.1X, Radius Authentication, and more.
• Optimized Voice and Video Applications: L2/L3/L4 QoS and IGMP snooping.
• Versatile Management: WEB/CLI managed modes, SNMP, and RMON bring abundant management features.
Software Defined Networking (SDN) with Cloud Access
Omada’s Software Defined Networking (SDN) platform integrates network devices, including access points, switches and gateways, providing 100% centralized cloud management. Omada creates a highly scalable network—all controlled from a single interface. Seamless wireless and wired connections are provided, ideal for use in hospitality, education, retail, offices, and more.
HARDWARE FEATURES
Standards and Protocols
IEEE 802.3i, IEEE 802.3u, IEEE 802.3z, IEEE 802.3ab, IEEE 802.3ad, IEEE 802.3af, IEEE 802.3at, IEEE 802.3x, IEEE 802.1d, IEEE 802.1s, IEEE 802.1w, IEEE 802.1q, IEEE 802.1p, IEEE 802.1x
Interface
8 10/100/1000Mbps RJ45 Ports
2 1000Mbps SFP Slots
(Auto-Negotiation/Auto MDI/MDIX)
Network Media
10BASE-T: UTP category 3, 4, 5 cable (maximum 100m)
100BASE-TX/1000Base-T: UTP category 5, 5e or above cable (maximum 100m)
1000BASE-X: MMF, SMF
Fan Quantity
Fanless
Power Supply
100 to 240VAC, 50/60Hz
External Power Adapter(Output: 54VDC/1.3A)
Power Consumption
10.3W (without POE device connected)
76.5W (with 61W POE devices connected)
PoE Ports (RJ45)
Standard: 802.3af/at compliant
PoE Ports: 8 Ports
Power Supply: 61 W
PERFORMANCE
Bandwidth/Backplane
20 Gbps
Packet Forwarding Rate
14.88 Mpps
MAC Address Table
8K
Packet Buffer Memory
4.1 Mbit
Jumbo Frame
9 KB
SOFTWARE FEATURES
Quality of Service
802.1p CoS/DSCP priority
8 priority queues
Priority Schedule Mode
- SP (Strict Priority)
- WRR (Weighted Round Robin)
Queue Weight Config
Bandwidth Control
- Port/Flow based Rating Limit
Smoother Performance
Storm Control
- Multiple Control Modes(kbps/ratio)
- Broadcast/Multicast/Unknown-Unicast Control
L2 and L2+ Features
16 IP Interfaces
- Support IPv4/IPv6 Interface
Static Routing
- 32 IPv4/IPv6 Static Routes
DHCP Server
DHCP Relay
- DHCP Interface Relay
- DHCP VLAN Relay
DHCP L2 Relay
Static ARP
Proxy ARP
Gratuitous ARP
Link Aggregation
- Static link aggregation
- 802.3ad LACP
- Up to 8 aggregation groups and up to 8 ports per group
Spanning Tree Protocol
- 802.1D STP
- 802.1w RSTP
- 802.1s MSTP
- STP Security: TC Protect, BPDU Filter/Protect,
Root Protect
Loopback Detection
Flow Control
- 802.3x Flow Control
Mirroring
- Port Mirroring
- CPU Mirroring
- One-to-One
- Many-to-One
- Flow-Based
- Ingress/Egress/Both
Device Link Detect Protocol (DLDP)
802.1ab LLDP/ LLDP-MED
VLAN
VLAN Group
- Max. 4K VLAN Groups
802.1Q tag VLAN
MAC VLAN
Protocol VLAN
GVRP
Voice VLAN
Access Control List
Support up to 230 entries
Time-Range
- Time Slice
- Week Time-Range
- Absolute Time-Range
- Holiday
Time-based ACL
MAC ACL
- Source MAC
- Destination MAC
- VLAN ID
- User Priority
- Ether Type
IP ACL
- Source IP
- Destination IP
- IP Protocol
- TCP Flag
- TCP/UDP Source Port
- TCP/UDP Destination Port
- DSCP/IP TOS
IPv6 ACL
Combined ACL
Rule Operation
- Permit/Deny
Policy Action
- Mirror
- Rate Limit
- Redirect
- QoS Remark
ACL Rules Binding
- Port Binding
- VLAN Binding
Actions for flows
- Mirror (to supported interface)
- Redirect (to supported interface)
- Rate Limit
- QoS Remark
Security
AAA
802.1X
- Port based authentication
- MAC (Host) based authentication
- Authentication Method includes PAP/EAP-MD5
- MAB
- Guest VLAN
- Support Radius authentication and accountability
IP/IPv6-MAC Binding
- 512 Binding Entries
- DHCP Snooping
- DHCPv6 Snooping
- ARP Inspection
- ND Detection
IP Source Guard
- 253 Entries
- Source IP+Source MAC
IPv6 Source Guard
- 183 Entries
- Source IPv6 Address+Source MAC
DoS Defend
Static/Dynamic/Permanent Port Security
- Up to 64 MAC addresses per port
Broadcast/Multicast/Unicast Storm Control
- kbps/ratio control mode
Port Isolation
Secure web management through HTTPS with SSLv3/TLS 1.2
Secure Command Line Interface (CLI) management with SSHv1/SSHv2
IP/Port/MAC based access control
Management
Web-based GUI
Command Line Interface (CLI) through telnet
SNMPv1/v2c/v3
SNMP Trap/Inform
RMON (1,2,3,9 groups)
SDM Template
DHCP/BOOTP Client
Dual Image, Dual Configuration
CPU Monitoring
Cable Diagnostics
EEE
SNTP
System Log
OTHERS
Certification
CE, FCC, RoHS
Package Contents
TL-SG2210P
Power Adapter
Installation Guide
Rubber Feet
Related products
New Arrivals
Full product warranty
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