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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Perfect for hot-desking and mixed deployment environments, the SD5600T works with Thunderbolt 3 and USB-C laptops running Windows or macOS.
Thunderbolt 3 Technology
Allows you to transfer up to 40Gbps of data, video, and audio (10Gbps for USB-C Gen2 laptops, 5Gbps for USB-C Gen1 laptops) using the included Thunderbolt 3 cable, for a quick and powerful plug and play experience.
Single 4K or Dual 4K Video Output for Thunderbolt 3 Enabled Devices
Extend visual productivity with the crisp resolution, contrast, and color depth of Ultra HD (Single or Dual 4K @ 60Hz) via two DisplayPort ports. USB-C laptops must support Alt Mode. For USB-C Alt Mode devices, a maximum resolution of Single 4K 60Hz or Dual 1440p @ 30Hz is supported for HBR3 laptops or Single 4K 30Hz or Dual 1080p @ 60Hz is supported for HBR2 laptops (dual monitors are for devices that support MST).
100W Power Delivery
Quickly and simply charge any Thunderbolt 3 or USB-C enabled laptop. USB-C laptops must support Power Delivery. Ideal for devices that require higher power, such as the newer MacBook Pro.
Productive Desktop Setup
This 15-port universal docking station provides plenty of ports for all your needs: One front USB-C Gen2 port (up to 10Gbps with 5V/1.5A charging), six USB-A ports (1 front Gen2@10Gbps front with 5V/1.5A charging, 5 rear Gen1@5Gbps, 5V/0.9A), one Gigabit Ethernet port, and one audio combo jack.
Flexible Mounting Options
Choose a horizontal or vertical placement on the desktop, or try our optional zero footprint mounting solution (K34050WW).
Connection Technology
Thunderbolt 3 and USB-C (Cross Platform Compatibility)
Driverless
Yes
Additional Screen Outputs
2
Video Ports
DisplayPort, HDMI
Maximum Resolution
4K
Power Delivery
100W
Operating System(s)
macOS, Windows
SD Card Reader
Yes
Number of USB Ports
7
USB Fast Charging
Yes
TAA Compliant
No
DockWorks
Yes
Best For
Thunderbolt 3 and USB-C Laptops and Monitors that support up to dual 4K
Compatibility
Windows 10, macOS 10.14 or above
Card Reader
SD Cards and Micro SD card slots (UHS-II, SD4.0)
USB-A Ports
6 x: (1) USB-A 3.2 Gen2 (front) with 5V/1.5A fast-charging and (5) USB-A 3.2 Gen1 (back) supporting 5V/0.9A
USB-C Ports
1 x: USB-C 3.2 Gen2 (front) with 5V/1.5A charging
Audio
1 x 3.5mm Combo Microphone and Headphone Port (front)
Data Transfer Speeds
Supports up to 40Gbps data transfer speed
Ethernet Speed (Mbps)
1000, 100, 10
Related products
New Arrivals
Full product warranty
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