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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.1. 10th Generation Intel Core i9/Core i7/Core i5/Core i3/Pentium/Celeron Processor, 11th Generation Intel Core i5/i7/i9 Processors, Intel Xeon W-1200 Processors, Intel Xeon W-1300 Processors
Single Socket LGA-1200 (Socket H5) supported, CPU TDP supports Up to 125W TDP
2. Intel W580
3. 2 PCI-E 4.0 x16 slots (16/NA or 8/8)2 PCI-E 3.0 x1
1 - 5V PCI 32bit
M.2 Interface: 1 PCI-E 4.0 x4 and 2 PCI-E 3.0 x4, RAID 0 and 1
M.2 Form Factor: 2280/22110
M.2 Key: M-Key
RAID 5 only applied for INTEL Storage Device
4. Single LAN with Intel Ethernet i225V
Single LAN with Intel PHY I219LM LAN controller
for AMT/vPro
5. 128GB Unbuffered ECC/non-ECC UDIMM, DDR4-3200MHz, in 4 DIMM slots
Intel W580 controller for 4 SATA3 (6 Gbps) ports RAID 0,1,5,10
1 DP 1.4a port, 1 HDMI 2.0b port, 1 DVI - D port
Physical Stats
Form Factor
ATX
Dimension
12" x 9.6" (30.48cm x 24.38cm)
Processor
CPU
10th Generation Intel Core i9/Core i7/Core i5/Core i3/Pentium/Celeron Processor, 11th Generation Intel Core i5/i7/i9 Processors, Intel Xeon W-1200 Processors, Intel Xeon W-1300 Processors
Single Socket LGA-1200 (Socket H5) supported, CPU TDP supports Up to 125W TDP
Core
Up to 8 cores
System Memory
Memory Capacity
4 DIMM slots
128GB Unbuffered ECC/non-ECC UDIMM, DDR4-3200MHz
Memory Type
128GB 3200MHz
DIMM Sizes
2GB, 4GB, 8GB, 16GB, 32GB
Memory Voltage
1.2V
On-Board Devices
Chipset
Intel W580
SATA
Intel W580 controller for 4 SATA3 (6 Gbps) ports RAID 0,1,5,10
Audio
ALC 888S HD Audio
Network Controllers
Single LAN with Intel PHY I219LM LAN controller
Single LAN with Intel Ethernet i225V, for AMT/vPro
Input / Output
LAN
1 RJ45 Gigabit Ethernet LAN ports
1 RJ45 2.5 Gigabit Ethernet LAN port
USB
4 USB 3.2 Gen2 port(s) (4 rear type A)
2 USB 3.2 Gen1 port(s) (2 via header)
2 USB 2.0 port(s) (2 via header)
2 USB 3.2 Gen2x2 port(s) (1 rear type C 1 via header)
Video Output
1 DVI - D port(s), 1 DP 1.4a port(s), 1 HDMI 2.0b port(s)
Serial Port
1 COM Port(s) (1 header)
TPM
1 TPM Header
Expansion Slots
PCI-E
2 PCI-E 4.0 x16 slots (16/NA or 8/8),
2 PCI-E 3.0 x1
1 - 5V PCI 32bit
M.2
M.2 Interface: 1 PCI-E 4.0 x4, RAID 0 and 1 2 PCI-E 3.0 x4
Form Factor: 2280/22110
Key: M-Key
RAID 5 only applied for INTEL Storage Device
System BIOS
BIOS Type
256MB SPI Flash with AMI BIOS
BIOS Features
ACPI 6.0
Plug and Play (PnP)
BIOS rescue hot keys
Riser card auto-detection support
SMBIOS 3.0 or later
Management
Software
SuperDoctor 5, SUM, SSM, AMT, vPro, Watchdog
System Management Software
SuperDoctor 5
Power Configurations
Power-on mode for AC power recovery, ACPI Power Management, Power button override mechanism, Wake-on-LAN
PC Health Monitoring
Voltage
VBAT, System temperature, PCH temperature, CPU temperature, 3.3V standby, 1.05 (PCH), +5V standby, +5V, +3.3V, +12V, CPU thermal trip support, +1.8V PCH
LED
Power LED
Catastrophic Error LED
FAN
5x 4-pin fan headers (up to 5 fans)
Fan speed control
Overheat LED indication
Other Features
CPU thermal trip support for processor protection
Control of power-on for recovery from AC power loss
Chassis intrusion detection
ATX Power connector
ACPI power management
8-pin 12v DC power connector
Operating Environment
Operating Temperature Range
0oC - 50oC (32oF - 122oF)
Non-Operating Temperature Range
-20oC - 60oC (-4oF - 140oF)
Item Dimension (L"xW"xH")
NA
Weight
3 lbs
Warranty Information
1 year
Related products
New Arrivals
Full product warranty
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