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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.3rd Gen Intel® Xeon® Scalable processors, Intel® Xeon® W-3300 Processor
Single Socket LGA-4189 (Socket P+) supported, CPU TDP supports Up to 270W TDP
Intel® C621A
Single LAN with Intel® Ethernet Controller I210-AT
Single LAN with Marvell AQC113
Single LAN with Realtek RTL8211F PHY (dedicated IPMI)
Up to 4TB 3DS ECC RDIMM, DDR4-3200MHz; Up to 4TB 3DS ECC LRDIMM, DDR4-3200MHz
Up to 4TB Intel® Optane™ Persistent Memory, DDR4-3200MHz, in 16 DIMM slots
4 PCI-E 4.0 x16,
3 PCI-E 4.0 x8 (in x16 slot)
M.2 Interface: 4 PCI-E 4.0 x4
M.2 Form Factor: 2260/2280/22110
M.2 Key: M-Key
M.2 support to RAID 0,1, 5, 10, VROC key is required for RAID.
Intel® C621A controller for 8 SATA3 (6 Gbps) ports; RAID 0,1,5,10
1 VGA port,
VGA connector is dedicated for IPMI.
Physical Stats
Form Factor
E-ATX
Dimension
13" x 12" (33.02cm x 30.48cm)
Processor
CPU
3rd Gen Intel Xeon Scalable processors, Intel Xeon W-3300 Processor
Single Socket LGA-4189 (Socket P+) supported, CPU TDP supports Up to 270W TDP
Core
Up to 40 cores
System Memory
Memory Capacity
16 DIMM slots
Up to 4TB Intel Optane Persistent Memory 200 Series, DDR4-3200MHz
Up to 4TB 3DS ECC LRDIMM, DDR4-3200MHz Up to 4TB 3DS ECC RDIMM, DDR4-3200MHz
Memory Type
ECC 3DS DDR4 LRDIMM, RDIMM
DIMM Sizes
4GB, 8GB, 16GB, 32GB, 64GB, 128GB
Memory Voltage
1.2V
On-Board Devices
Chipset
Intel C621A
SATA
Intel C621A controller for 8 SATA3 (6 Gbps) ports RAID 0,1,5,10
IPMI
ASPEED AST2500
Audio
ALC 888S HD Audio
Graphics
ASPEED AST2500 BMC
VGA connector is dedicated for IPMI.
Network Controllers
Single LAN with Intel Ethernet Controller I210-AT
Single LAN with Realtek RTL8211F PHY (dedicated IPMI)
Single LAN with Marvell AQC113
Input / Output
LAN
1 RJ45 Dedicated IPMI LAN port
1 RJ45 Gigabit Ethernet LAN ports
1 RJ45 10GBase-T ports
USB
4 USB 2.0 port(s) (2 rear 2 via header)
6 USB 3.2 Gen1 port(s) (2 via header 4 rear)
2 USB 3.2 Gen2 port(s) (1 type A 1 type C)
1 USB 3.2 Gen2x2 port(s) (1 rear type C)
USB 3.2 Gen2 (1 Type A Vertical, 1 Type C header)
Video Output
1 VGA port(s)
Serial Port
2 COM Port(s) (1 header 1 rear)
DOM
1 SATA DOM power connector (Disk on Module) port
TPM
1 TPM Header
Expansion Slots
PCI-E
4 PCI-E 4.0 x16,
3 PCI-E 4.0 x8 (in x16 slot)
PCI-Ex16 Slot Number 1 shares with M.2, Slot Number 2 shares with Slot Number 3(NA/16,8/8), Slot Number 4 shares with Slot Number 5(NA/16,8/8), Slot Number 6 shares with Slot Number 7(NA/16,8/8)
M.2
M.2 Interface: 4 PCI-E 4.0 x4
Form Factor: 2260/2280/22110
Key: M-Key
M.2 support to RAID 0,1, 5, 10, VROC key is required for RAID.
System BIOS
BIOS Type
256MB SPI Flash with AMI BIOS
BIOS Features
ACPI 3.0 / 4.0
SMBIOS 2.7
PCI FW 3.0
RTC (Real Time Clock) Wakeup
Management
Software
SuperDoctor 5, SUM, SPM, Watchdog, IPMI (Intelligent Platform Management Interface) v2.0 with KVM support
System Management Software
SuperDoctor 5, IPMI (Intelligent Platform Management Interface) v1.5 / 2.0 with KVM support
Power Configurations
Power-on mode for AC power recovery, ACPI Power Management, CPU thermal trip support for processor protection, Main Switch Override Mechanism
PC Health Monitoring
Voltage
VBAT, Memory, HT, 3.3V standby, +5V standby, +5V, +3.3V, +12V, +1.8V, 10 -fan status
LED
Suspend static indicator LED
CPU / System Overheat LED
Temperature
Monitoring for CPU and chassis environment
CPU thermal trip support
PECI
FAN
10x 4-pin fan headers (up to 10 fans)
PWM fan speed control
Fan speed control
Dual Cooling Zone
Status monitoring for speed control
Overheat LED indication
Operating Environment
Operating Temperature Range
0oC - 50oC (32oF - 122oF)
Non-Operating Temperature Range
-20oC - 60oC (-4oF - 140oF)
Item Dimension (L"xW"xH")
13 x 12 x 2
Weight
4 lbs
Warranty Information
1 Year
Related products
New Arrivals
Full product warranty
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