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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Includes: Rise of the Tomb Raider: 20 Year Celebration, Limited Edition Artbook, Limited Edition Packaging.
Rise of the Tomb Raider: 20 Year Celebration includes the critically acclaimed Rise of the Tomb Raider, nominated for over 75 “Best Of” awards, in which Lara Croft becomes more than a survivor as she embarks on her first Tomb Raiding expedition to the most treacherous and remote regions of Siberia.
Rise of the Tomb Raider: 20 Year Celebration also includes the new “Blood Ties” single player content, VR support, new Co-Op play for Endurance mode, “Ultimate Survivor” difficulty mode for the main campaign, 20 Year Celebration outfit and gun, and 5 classic Lara skins. Also includes all previously released Downloadable Content including: Baba Yaga: The Temple of the Witch, Endurance Mode, Cold Darkness Awakened, 12 outfits, 7 weapons, and 35 expedition cards. With over 50 hours of gameplay, this is the most comprehensive version of the award-winning experience.
Key Features
- The Critically Acclaimed Action Adventure – In Rise of the Tomb Raider, Lara uncovers an ancient mystery that places her in the cross-hairs of a ruthless organization known as Trinity. As she races to find the secret before Trinity, the trail leads to a myth about the Lost City of Kitezh. Lara knows she must reach the Lost City and its hidden secrets before Trinity as she sets out for Siberia on her first Tomb Raiding expedition.
- NEW “Blood Ties” Single Player Story – In the wake of her father’s death, Lara’s uncle challenges her ownership of Croft Manor. Lara is determined to reclaim her legacy and prove that she is the rightful heir, but to do that she will need to confront her past head on. Explore Lara’s childhood home in an hour of new Story Mode gameplay, and uncover a family mystery that will change her life forever. This new mode is playable in standard third person and can also be experienced in Virtual Reality mode.
- NEW “Blood Ties” Nightmare - Lara’s worst nightmares come alive as hordes of the undead overrun her childhood home. Defeat hordes of infectious zombies to become the ultimate zombie slayer, before the nightmare overwhelms you! Compete with friends and create community challenges with card modifiers in an all new Nightmare Mode.
Related products
New Arrivals
Full product warranty
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