Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.SailPod Pre-Cut for Raymarine Axiom 12 & Axiom+ 12 for 12″ Wide Guard (Pre-Cut for Surface Mount Using Rear Mounting Brackets)
SailPods are for mounting a single Radar or Chartplotter at the helm. Navigation at your fingertips… “Where you need it when you need it.” SailPods are the smart solution for mounting your Radar or Chartplotter at the helm where you can easily operate and clearly see the fine details of the screen. NavPods have a high gloss finish, giving you a clean mounting solution while concealing unsightly wires. Nickel Chrome-Plated tamper-resistant screws provide a little bling and a lot of security. Designed with a double gasket waterproof seal, NavPods protect your electronics from the harshest of wet offshore boating conditions. A SailPod is best mounted on a Single Bend AngleGuard, or on the angled section of a Double Bend Angle Guard with an InstrumentPod mounted above it on the straight section.
Structural Rigidity – The Gen3 enhancements now include a thicker gauge acrylic capped ABS material that improves strength and provides better structural rigidity. This thicker material allows for a larger waterproof seal. The better the structural rigidity, the less flexing when tightening and more uniform pressure on the seal. The excellent UV stability of the acrylic is combined with the durability of the ABS. The acrylic cap protects the ABS from UV and its potentially damaging effects on plastic.
Waterproof Seal – All SailPods are manufactured with a double gasket system providing an excellent watertight seal. This seal provides the best protection for your Marine Electronics. SailPods are made to withstand the harshest wet offshore boating conditions. Gen3 enhancements include a thicker external silicone gasket with an improved flush fit. The internal Poron Microcell Polyurethane gasket is now 50% thicker and is not subject to a “compression set” like many rubber compounds. This is important when you need to open the SailPod in the future in order to service your electronics. The gasket will continue to do its job.
Nickel Chrome-Plated Stainless Steel – We use all 316 stainless steel hardware that is supplied with each NavPod. Large round-head tamper-resistant screws have deeper sockets for the NavPod wrench for better holding ability when tightening than screws used on our Traditional Series NavPod. The Nickel Chrome-Plated Stainless Steel tamper-resistant screws provide security combined with a little style!
Commitment to Quality – We stand behind our commitment by offering a 10-year warranty on all new Gen3 NavPods.
Quick Specs:
Cut/Uncut = NONE | Mounting Style = NONE | Usable Face = NONE