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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.•TAA Compliant | EPEAT Bronze
•HDMI 1.4, DisplayPort 1.2
•USB 2.0 (1up, 2down)
•Built-in Speakers (1.2W x2)
•One-click Stand | Tilt/Swivel/Pivot/Height Adjustable
Full HD IPS Display
IPS (In-Plane Switching) technology highlights the performance of liquid crystal displays. Response times are shortened, color reproduction is improved, and users can view the screen at virtually any angle.
On-Screen Control
On-Screen Control puts a host of essential monitor settings into a handy window for quick, easy access. Volume, brightness, picture mode presets, Screen Split 2.0 and Dual Controller and more can now be adjusted with just a few clicks of the mouse, instead of hard buttons on the monitor.
Wall Mountable
This wall-mountable monitor provides the freedom to take the monitor off the desk and hang it on the wall, allowing you to expand your viewing options and save desktop space.
PANEL
Pixel Pitch(mm)
0.3114mm x 0.3114mm
Viewing Angle (CR10)
178o (R/L), 178o (U/D)
Surface Treatment
Anti-glare, 3H
Aspect Ratio
16:9
Contrast Ratio (Original)
1000:1
Contrast Ratio (Min.)
600:1
Panel Type
IPS
Resolution
1920 x 1080
Panel Size
27.0"
Color Gamut (Typ.)
NTSC 72% (CIE1931)
Color Depth (Number of Colors)
16.7M
Brightness (Min.)
200 nits
Brightness (Typ.)
250 nits
Response Time
5ms (GtG at Faster)
CABINET
Display Position Adjustments
Tilt/Height/Swivel/Pivot
CABINET/ACCESSORIES
Wall Mountable
100 x 100 mm
STANDARD CERTIFICATION
UL(cUL)
Yes
TUV-GS
Yes
TUV-Ergo
Yes
FCC-B
Yes
CE
Yes
EPA
YES - 7.0
EPEAT
YES - Bronze
ISO 9241-307
Yes
ErP
Yes
ISO13406-2
Yes
RoHS, Reach
Yes
CB
Yes
POWER
Type
External Power (Adapter)
Input
100-240 Vac, 50/60Hz
Output
32.3W (19V, 1.70A)
Power Consumption (Typ.)
27.4W
Power Consumption (Max.)
30.0W
Power Consumption (Energy Star)
Less than 0.3 W
ACCESSORIES
Power Cord
Black / 5 ft (1.5m)
Adapter
Black
Display Port
Black / 5 ft (1.5m)
INPUT/OUTPUT
HDMI
Yes (ver1.4, 1ea)
DisplayPort
YES - Version 1.2 (1ea)
DisplayPort (Max. Resolution at Hz)
75Hz
Headphone Out
Yes
USB Upstream Port
YES - Version 2.0 (1ea)
USB Downstream Port
YES - Version 2.0 (2ea)
Speakers
YES - 1.2Wx2Ch
HDMI (Max. Resolution at Hz)
1920 x 1080 at 75Hz
SPECIAL FEATURES
Picture Mode
Custom, Reader, Color Weakness, Photo, Cinema, Game
Reader Mode
Yes
Flicker Safe
Yes
Smart Energy Saving
Yes
Super Resolution+
Yes
Black Stabilizer
Yes
One Click Stand Set-up
Yes
Crosshair
Yes
Dynamic Action Sync
Yes
On Screen Control
Yes
Color Weakness
Yes
Item Dimension ( L inchxW inchxH inch)
28 x 8 x 23
Weight
38 lb
Warranty Information
3 years Limited
Related products
New Arrivals
Full product warranty
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