Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Skylla-i Battery Charger 24/100 (3) 230V Battery Charger
The Skylla-i (3) features 3 isolated outputs. All outputs can supply the full rated output current.
Features:
- Rugged - Aluminium epoxy powder-coated cases with drip shield and stainless steel fixings withstand the rigors of an adverse environment: heat, humidity, and salt air. Circuit boards are protected with an acrylic coating for maximum corrosion resistance. Temperature sensors ensure that power components will always operate within specified limits, if needed by automatic reduction of output current under extreme environmental conditions.
- Flexible - Next to a CAN bus (NMEA2000) interface, a rotary switch, DIP switches and potentiometers are available to adapt the charge algorithm to a particular battery and its conditions of use. Please refer to the manual for a complete overview of the possibilities.
- Synchronized parallel operation - Several chargers can be synchronized with the CAN bus interface. This is achieved by simply interconnecting the chargers with RJ45 UTP cables. Note: Two output and three output chargers cannot be paralleled with each other. Please see the manual for details.
- The right amount of charge for a lead-acid battery: variable absorption time - When only shallow discharges occur the absorption time is kept short to prevent overcharging of the battery. After a deep discharge, the absorption time is automatically increased to make sure that the battery is completely recharged.
- Preventing damage due to excessive gassing: BatterySafe mode - If to quickly charge a battery, a high charge current in combination with a high absorption voltage has been chosen, the Skylla-i will prevent damage due to excessive gassing by automatically limiting the rate of voltage increase once the gassing voltage has been reached.
- Less maintenance and aging when the battery is not in use: Storage mode - The storage mode kicks in whenever the battery has not been subjected to discharge for 24 hours. In the storage mode float voltage is reduced to 2.2V/cell (26.4V for 24V battery) to minimize gassing and corrosion of the positive plates. Once a week the voltage is raised back to the absorption level to ‘refresh’ the battery. This feature prevents stratification of the electrolyte and sulphation, a major cause of early battery failure.
- To increase battery life: temperature compensation - Every Skylla-i comes with a battery temperature sensor. When connected, charge voltage will automatically decrease with increasing battery temperature. This feature is especially recommended for sealed lead-acid batteries and/or when important fluctuations in battery temperature are expected.
- Battery voltage sense - To compensate for voltage loss due to cable resistance, the Skylla-i is provided with a voltage sense facility so that the battery always receives the correct charge voltage.
- Suitable for AC and DC supply (AC-DC and DC-DC operation) - The chargers also accept a DC supply.
- Use as a power supply - As a result of the perfectly stabilized output voltage, the Skylla-i can be used as a power supply if batteries or large buffer capacitors are not available.
- Li-Ion (LiFePO4) ready - Simple charger on-off control can be implemented by connecting a relay or open collector optocoupler output from a Li-Ion BMS to the remote control port of the charger. Alternatively, complete control of voltage and current can be achieved by connecting to the galvanically isolated CAN bus port.
Specifications:
- Input voltage (VAC): 230V
- Input voltage range (VAC): 185-265V
- Input voltage range (VDC): 180-350V
- Maximum AC input current @ 180 VAC: 20A
- Frequency (Hz): 45-65Hz
- Charge voltage 'absorption' (VDC): 28.8V
- Charge voltage 'float' (VDC): 27.6V
- Charge voltage ‘storage’ (VDC): 26.4V
- Charge current (A): 3 x 100A (max total output: 100A)
- Charge algorithm: 7-stage adaptive
- Battery capacity: 500-1000Ah
- Charge algorithm (LiFePO4): 3 stages, with on-off control or CAN bus control
- Temperature sensor: Yes
- Power supply mode: Yes
- Remote on-off port: Yes (can be connected to a Li-Ion BMS)
- VE.Can communication port: Two RJ45 connectors, NMEA2000 protocol, galvanically isolated. Integrated 12V CAN-bus power supply, 30V DC maximum
- Synchronized parallel operation: Yes, with VE.Can
- Forced cooling: Yes
- Protection: Battery reverse polarity (fuse) / Output short circuit / Over temperature
- Operating temp. range: -20 to 60°C (Full output current up to 40°C)
- Material & Colour: aluminium (blue RAL 5012)
- Battery connection: M8 bolts
- 230 VAC-connection: screw-clamp 10mm² (AWG 7)
- Protection category: IP21
- Weight: 16 lbs. (7 kg)
- Dimensions (hxwxd): 405 x 250 x 150 in (16.0 x 9.9 x 5.9mm)
Quick Specs:
Charger Input - Voltage = 230V | Charger Output - Amps = 3 x 100A, 100A Max | Charger Output Voltage = NONE | Charging Banks = 3 | Portable = NONE
Reference Material: