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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Hassle-free equipment installation
This rack includes a variety of features that enable you to easily incorporate plenty of equipment. With adjustable mounting rails, you can easily change the rail depth from 3" up to 30.7" (76.2 mm - 780 mm) to ensure compatibility your standard rack-mount equipment. The added depth also provides support for additional cable and power management behind your equipment. For hassle-free cable management, the rack includes a 3 meter roll of hook-and-loop cable tie that makes it easy to keep your cables neat and tidy by binding them together or binding them to the rack. The self-gripping fabric can be cut to any size, enabling a wrap-around solution for the cables of any rack-mount equipment.
The rack features holes with covers on the ceiling and floor panels that make it easy to run cabling to the inside and outside of the cabinet, for discreet cable management. The rack also features grounding lugs that enable you to ground your equipment for added protection. This rack also includes a 1U shelf that gives you a stable surface for placing equipment thats not rack-mountable or storing your tools.
To provide hassle-free deployment the rack ships fully assembled.
Back Door Construction
Steel Mesh
Casters
Included
Fan(s)
No
Frame Type
Enclosed Cabinet
Front Door Construction
Steel Mesh
Front Door Key Lock
Yes
Industry Standards
DIN41491 Part I
EIA RS310-D
IEC297-2
Rack Type
4-Post
Side Panel Construction
Steel Mesh
U Height
24U
Wallmountable
No
Flat Pack (Assembly Required)
No
Included in Package
1 - 10 ft hook and loop
1 - 1U fixed shelf
1 - enclosure cabinet
2 - door keys
2 - side panel keys
96 - cage nuts
96 - mounting screws
Item Dimension (L inchxW inchxH inch)
36 x 26 x 54
Weight
364 lb
Warranty Information
5 Year Depot
Related products
New Arrivals
Full product warranty
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