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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The sleek design of this portable television make it a pleasure to look at even before you turn on the power!
Easily Portable and Ultra Lightweight: This sleek TV measures in at 12 Inches in Width by 8 Inches in Height and 1 Inch in Depth making the right choice when you are trying to avoid bulky items on your adventures. The unit comes with an included Wall Charger, and can be charged from your vehicle with an inexpensive adapter (not included). The unit also features a 12V Vehicle Power Input (Vehicle power supply not included).
Versatility and Connectivity: This unit features an HDMI input, SD, MMC, USB, VGA, Headphone Jack, AV Inputs and Output And Built-in Digital Tuner
Convenience and Reliability: With the included Remote Control, you can relax and control your new television without having to leave your seat. With the included Detachable Telescope Antenna we’ve included you can catch local channels and enjoy entertainment without streaming content from any other device or digital storage.
Visibility and Practicality: You can be sure that your new portable television will give you the best viewing angle possible with the hard mounted, sturdy adjustable back stand complete with an anti-slip textured panel. With a 12-inch LED Widescreen and 1280 x 800 Resolution you can be sure the picture will be as bright as your memories of all the adventures you can have with this wonderful portable TV.
Detachable Telescope Antenna
Panel : 12-inch LED Widescreen
Resolution: 1280 x 800
Aspect Ratio : 16:9
Peak Brightness : 500cd/m2
Contrast Ratio : 300:1
Viewing Angle : 165 °
Response Time : 8ms
Power Consumption: <20W
Power Supply :
AC Input 110-240V ~ 50/60 Hz 0.8A
DC Output 12V-1500mA
Battery : Li-Polymer 7.4V 2000mA Compliant
Supports ATSC HD Digital
Analog TV with ATV & DTV
Supports 1080P Video, MKV, MOV, AVI, WMV, MPEG-1-4, MP4, FLV, MP3
12V Vehicle Power Input
500GB Hard Disk Support
Supports HDD PVR
Includes Remote Control, A/V Cables and AC Adapter
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