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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.•2 x 260-pin SO-DIMM up to 64GB DDR4 3200 MHz
•3 x USB 3.2 Gen2, 2 x USB 2.0, 1 x M.2 Key M, 1 x M.2 Key E, 1 x SATA3
•1 x Realtek 1 Gigabit LAN, 1 x Realtek 2.5 Gigabit LAN (Support DASH)
•Supports Quad display, 1 x HDMI 2.0a, 3 x DP 1.2a (2 from Type C)
•TPM onboard
•19V/90W Power Adapter
•110.0 x 117.5 x 47.85mm, Fanned Barebone
Form Factor
Dimensions
110.0 x 117.5 x 47.85 mm
Processor System
CPU
AMD RyzenTM 7 4800U, 8 Cores
(4800U, 8C, 1.8GHz, 15-25W)
Chipset
SoC
BIOS
AMI SPI 128 Mbit
Memory
Technology
Dual Channel DDR4 3200MHz
Capacity
64 GB (32 GB per DIMM)
Socket
2 x 260-pin SO-DIMM
Graphics
Controller
AMD RadeonTM Graphics
HDMI
HDMI 2.0a
Max resolution up to 4096x2160 at 60Hz
DisplayPort
DisplayPort 1.2a, DP++
Max resolution up to 4096x2160 at 60Hz
MultiDisplay
Max 4 display (Included 2 outputs from Type C)
Expansion Slot
M.2
1 x M.2 (Key E, 2230) with PCIe x1, USB 2.0 for Wireless
WLAN
1 x Intel Wi-Fi 6 AX200 module
Audio
Interface
Realtek ALC233, High Definition Audio.
Ethernet
Controller/ Speed
LAN1: Realtek RTL8125BG with 10/100/1000/2500 Mbps
LAN2: Realtek R8111FPV with 10/100/1000 Mbps, support DASH function
Connector
2 x RJ-45
Front I/O
USB
1 x USB 3.2 Gen2 (Type A)
2 x USB 3.2 Gen2 (Type C, Supports DP 1.2a display output)
Audio
1 (headphone and microphone jack)
Rear I/O
HDMI
1 x HDMI 2.0a
DisplayPort
1 x DP1.2a
Ethernet
1 x 1 Gigabit LAN, 1 x 2.5 Gigabit LAN
USB
2 x USB 2.0
DC Jack
1
Storage
M.2
1 x M.2 (KEY M, 2242/2260/2280) with PCIe x4 and SATA3 for SSD
M.2 Key M 2280(Supported by bracket)
SATA
1 x SATA3.0 (6.0 Gb/s)
Watchdog Timer
Output
From Super I/O to drag RESETCON number
Interval
256 Segments 0,1,2....255sec
Power Requirements
Input PWR
19V/90W Power Adapter
Power On
AT/ATX supported
-AT: Direct PWR on as power input ready
-ATX:Press button to PWR on after power input ready
Environment
Operating Temp
0oC - 40oC
Storage Temp
-40o C - 85o C
Operating Humidity
5% - 90%
Storage Humidity
5% - 90%
Mechanical
Construction
Plastic
Mounting
VESA mounting
Others
OS Support
Windows 10
Certifications
CE, FCC Class A
Packing List
1 x 19V/90W Power Adapter
1 x Screw Package
1 x Product DVD
1 x VESA mounting bracket
1 x Bracket for M.2 2280 support
Longivity Support
No
Accessories
Gift Package
2 x SCREW M2x2,D is equal to 5 (13G020302034AK)
1 x NUT M2 H is equal to 3.35mm (13G020271010AK)
1 x AC PWR CORD (14G110000212AK)
1 x 4X4 BOX-4000 SERIES QIG (15G06M098000AI)
1 x DVD (15G09M021000AI)
Item Dimension (L"x W"x H")
9 x 6 x 5
Weight
3.20 LB
Warranty Information
14 months
Related products
New Arrivals
Full product warranty
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