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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.ROG Delta is the worlds first gaming headset with the industry-leading, hi-fi-grade ESS 9218 quad DAC, which delivers impeccably clear and detailed sound to give serious gamers the edge they need to win. ROG Delta features a USB-C connector and comes with a USB-C to USB 2.0 adapter to let you game on your PC, console and mobile device without changing headsets. A one-of-a-kind, circular rainbow RGB lighting effect provides a stylish look to set you apart on the battlefield.
Ultimate Immersion for Pro Gamers
Hear Every Detail
Hi-Resolution ESS ES9218 SABRE Quad-DAC
Some people say there is no good sounding gaming headset. Those people have not heard ROG Delta. The hi-fi-grade ESS 9218 Quad-DAC provides lossless audio processing with each DAC devoting its processing power to a subset of the audible frequency range, from lows, mids, highs to ultra-highs. The four signals are then combined, which produces clearer sound with an impressive 127-dB SNR thats much higher than any device in the market. As a result, you can hear and place in-game sounds with pinpoint accuracy, letting you precisely judge enemy distance, direction of footsteps, gunshot locations and more. Hear every detail and enjoy crisp, clear sound for a true-to-life audio experience.
Exclusive Hyper-Grounding Technology
Hyper-Grounding is ROGs exclusive technology, which utilizes a multi-layer PCB and a special layout design to prevent electromagnetic interference, resulting in pure, noise-free audio. Due to this innovative technology, ROG Delta is the worlds first gaming headset with RGB lighting that is able to include an ESS Quad DAC and unlock its full potential to provide gamers rich, powerful sound unmatched by other gaming headsets.
Headphones
Connector:
USB
USB-C
General Info
Platform:
PC
MAC
Mobile device
PlayStation 4
Nintendo Switch
Headphones
Driver:
Driver diameter : 50 mm
Driver material : Neodymium magnet
Microphone: Uni-directional
Impedance: 32 Ohm
Frequency Response (headphones): 20 - 40000 Hz
Microphone
Pick-up Pattern:
Microphone boom:
Uni-directional
Frequency Response:
Microphone boom:
100 - 10000 Hz
Sensitivity:
Microphone boom:
Sensitivity : -40 dB
General Info
Cable:
USB-C cable: 1.5M
USB 2.0 cable: 1M
Accessories:
Detachable microphone
User guide
ROG Hybrid ear cushion
USB-C to USB 2.0 (Type-A) adapter
Note: Support PCs and PS4 via using included USB-C to USB 2.0 adapter
Item Dimension (L"xW"xH")
9 x 5 x 10
Weight
4 lbs
Warranty Information
1 Year Warranty
Related products
New Arrivals
Full product warranty
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