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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Enhance Productivity
The portable docking station connects your laptop to a 4K HDMI monitor (4096 x 2160p) to create a powerful workstation. It can also connect to an ultrawide monitor.
Connect Your Devices
The USB-C to USB 3.0 hub gives you one USB-C port and two USB-A ports to connect your latest and legacy USB devices.
Built-In SD Card Reader
Access your multimedia content with ease. The multiport adapter provides direct access to your SD, SDHCTM and SDXCTM memory cards or microSD cards (with adapter, sold separately).
Charge Your Laptop and Peripherals
With support for USB PD 3.0 (up to 60W), the USB Type-C multiport adapter lets you power and charge your laptop, and power your peripherals when connected to a USB-C power adapter. PD 3.0 features Fast Role Swap to prevent USB data disruption when you switch power sources (USB-C power adapter to bus power).
Reliable Network Connectivity
The Gigabit Ethernet port ensures reliable wired network access.
HARDWARE
- 4K Support: Yes
- Bus Type: USB-C
- Chipset ID:
VIA/VLI - VL102
VIA/VLI - VL817
Genesys Logic - GL823K
Parade - PS176
Realtek - RTL8153
- Displays Supported: 1
- Fast-Charge Port(s): No
- Industry Standards:
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
PERFORMANCE
- Auto MDIX: Yes
- Compatible Networks: 10/100/1000 Mbps
- Full Duplex Support: Yes
- Maximum Data Transfer Rate:
5 Gbps (USB 3.0)
2 Gbps (Ethernet Full-Duplex)
- Maximum Digital Resolutions:
4096 x 2160p at 24Hz or 3840 x 2160p (HDMI) at 30Hz
UltraWide - 3440 x 1440p at 60 Hz or 2560x1080 at 60Hz
Lower resolutions are also supported. For example,
if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
- Memory Media Type:
Secure Digital Card
SDHC (Secure Digital High Capacity)
SDXC (Secure Digital eXtended Capacity)
microSD (Micro Secure Digital) (adapter required)
microSDHC (Micro Secure Digital High Capacity) (adapter required)
microSDXC (Micro Secure Digital eXtended Capacity) (adapter required)
- Type and Rate: USB 3.0 - 5 Gbit/s
- UASP Support: Yes
CONNECTOR(S)
- Connector Type(s):
1 - USB Type-C (24 pin) USB 3.0 Male
1 - HDMI (19 pin) Female
1 - RJ-45 Female
2 - USB Type-A (9 pin) USB 3.0 Female
1 - SD Slot Female
1 - USB Type-C (24 pin) USB 3.0 Female
SOFTWARE
- OS Compatibility:
Windows 7, 8, 8.1, 10
Mac OS 10.11 to 10.13
Chrome OSTM
SPECIAL NOTES / REQUIREMENTS
- NOTE:
1. Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 or higher and DP alt mode.
2. The adapter can connect to a host laptops USB-C port that doesnt support USB Power Delivery 2.0. However, in this configuration if a power adapter is connected to the multifunction adapter, it will not pass power through to your host laptop.
3. A 4K-capable display is required to achieve 3840 x 2160p resolution (4K is also known as 4K x 2K)
4. USB 3.0 is also known as USB 3.1 Gen 1 this connectivity standard offers speeds up to 5Gbps.
5. Your laptop might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power. For more information about Power Delivery, refer to the manufacturer of your hardware.
- System and Cable Requirements:
A host laptop with an available USB-C port (to ensure full adapter functionality, the host USB-C port must support USB Power Delivery 2.0 and DP alt mode)
Optional: USB-C power adapter (for example, your laptops USB-C based power adapter)
POWER
- Power Delivery: 60W
- Power Source: USB-Powered
ENVIRONMENTAL
- Humidity: 5% - 90% RH(Non-condensing)
- Operating Temperature: 0oC to 45oC (32oF to 113oF)
- Storage Temperature: -10oC to 85oC (-14oF to 185oF)
PHYSICAL CHARACTERISTICS
- Cable Length: 10.6 in (270 mm)
- Color: Space Gray
- Enclosure Type: Aluminum
WHATS IN THE BOX
- Included in Package:
1 - multiport adapter
1 - quick-start guide
Item Dimension (L inchxW inchxH inch)
6 x 7 x 2
Weight
1.00lb
Warranty Information
3 Year Warranty
Related products
New Arrivals
Full product warranty
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