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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.AMD Ryzen™ quad-core 2.2 GHz 2.5GbE NAS supports M.2 NVMe SSD and PCIe expansion for adding 10GbE high-speed connectivity and M.2 SSD; QTS and QuTS hero dual operating system for greater flexibility
Featuring an AMD Ryzen™ V1000 series V1500B quad-core processor that delivers great system performance with up to quad-core / 8 threads and Turbo Core up to 2.2 GHz. The TS-673A features two 2.5GbE RJ45 ports and two PCIe Gen 3 slots for you to flexibly deploy 5GbE/10GbE networks. Two M.2 NVMe SSD slots for Qtier Technology and SSD Caching enable constant storage optimization. The TS-673A supports QTS and QuTS hero, allowing users to flexibly switch operating system based on their requirements.
• Both 2.5GbE ports are backwards compatible with 1GbE/ 100MbE speeds. Up to 5 Gbps transfer speeds can be achieved by using port trunking.
• Add extra functionality with PCIe cards, including 10GbE ports, SSD caching, extra USB 3.2 Gen 2 ports, wireless networking, or Fibre Channel.
• Supports entry-level NVIDIA® graphics cards for video processing or GPU-passthrough to VMs.
• Features two M.2 PCIe NVMe SSD slots for Qtier Technology and SSD Caching enable constant storage optimization.
• Host containerized applications and virtual machines with various operating systems.
• Features QTS operating system and supports switching to ZFS-based QuTS hero for greater reliability.
CPU
AMD RyzenTM Embedded V1500B quad-core 2.2 GHz processor
CPU Architecture
64-bit x86
Graphic Processors
Optional via a PCIe adapter
Floating Point Unit
Yes
Encryption Engine
Yes(AES-NI)
Hardware-accelerated Transcoding
Optional via a PCIe adapter
System Memory
8 GB SO-DIMM DDR4 (1 x 8 GB)
Maximum Memory
64 GB (2 x 32 GB)
Memory Slot
2 x SO-DIMM DDR4
Support ECC memory
For dual-DIMM configurations, you must use a pair of identical DDR4 modules.
Flash Memory
5GB (Dual boot OS protection)
Drive Bay
6 x 3.5-inch SATA 6Gb/s, 3Gb/s
Drive Compatibility
3.5-inch SATA hard disk drives
2.5-inch SATA hard disk drives
2.5-inch SATA solid state drives
Hot-swappable
Yes
The following are not hot-swappable: M.2 SSDs, SSD cache drives, SSDs using PCIe expansion slots.
M.2 SSD Slot
2 x M.2 2280 PCIe Gen3 x1 slots
The M.2 SSD is not included as standard.
M.2 SSD operations can easily generate excessive heat. It is recommended to install a heatsink (from QNAP or a third-party provider) on the M.2 SSD.
SSD Cache Acceleration Support
Yes
2.5 Gigabit Ethernet Port (2.5G/1G/100M)
2
5 Gigabit Ethernet Port (5G/2.5G/1G/100M)
Optional via a PCIe adapter
10 Gigabit Ethernet Port
Optional via a PCIe adapter
Wake on LAN (WOL)
Yes
Jumbo Frame
Yes
Related products
New Arrivals
Full product warranty
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