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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The built-in Java-free HTML5-based LX Platform network interface enables full remote access for PDU status monitoring and email notifications via secure web browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for optimum communication with an Ethernet network. Optional EnviroSense2 modules (sold separately) provide a variety of environmental monitoring capabilities. Protocols supported include HTTP, HTTPS, SMTP, SNMPv1, SNMPv2, SNMPv3, telnet, SSH, FTP, DHCP and NTP.
A digital ammeter allows you to monitor the PDUs current level in real time to ensure it remains well below maximum capacity with no danger of overload. The PDU mounts in 0U of space in EIA-standard 19-inch racks using the included toolless mounting buttons or the included rack-mounting brackets. Use the included PDUMVROTATEBRKT kit to install the unit with outlets facing the rear for better airflow or equipment access.
OVERVIEW
PDU Type: Monitored
OUTPUT
Output Capacity Details: 2.03kW (127V), 1.92kW (120V), 1.6kW (100V) / 20A total capacity (Agency de-rated to 16A) 16A max per outlet
Frequency Compatibility: 50 / 60 Hz
Output Receptacles: (24) 5-15/20R
Output Nominal Voltage: 100 120 127
Overload Protection: n/a
INPUT
PDU Input Voltage: 100 120 127
Recommended Electrical Service: 20A 120V
Maximum Input Amps: 20
PDU Plug Type: NEMA 5-20P NEMA L5-20P
Input Cord Length (ft.): 10
Input Phase: Single-Phase
USER INTERFACE, ALERTS AND CONTROLS
Front Panel LCD Display: Digital meter reports PDU output current in amps, Scroll IP-address information Display can be rotated 180 degrees for installation with the input cable at the top
Front Panel LEDs: n/a
Switches: Press the SCROLL IP / ROTATE button and release after one second to display the configured IP address in 2 digit intervals Press and release after two seconds to rotate the display 180 degrees
PHYSICAL
Material of Construction: Metal
Form Factors: Supported 0U vertical rackmount installation supported with included mounting brackets supports toolless mounting in button-mount compatible racks
PDU Form Factor: 0U Vertical
ENVIRONMENTAL
Storage Temperature Range: 5 to 122F (-15 to 50C)
Relative Humidity: 5-95% non-condensing
Operating Elevation (ft.): 0-10,000
Operating Elevation (m): 0-3000
COMMUNICATIONS
SNMP Compatibility: Via built-in LX Platform Interface
CERTIFICATIONS
Certifications: Tested to UL/CAN 60950-1 (USA, Canada), FCC Class A, Part 15 (Emissions), NOM (Mexico), RoHS compliant, TAA Compliant
Item Dimension (L"xW"xH")
4 x 6 x 73
Weight
12.2 lbs
Warranty Information
2-year limited warranty
Related products
New Arrivals
Full product warranty
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