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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.High Compatibility
LG Ultra Slim Blu-ray / DVD Writer can read and write all kinds of disc formats in one convenient package, giving you the option to choose the media best-suited for each task:
1. BD-R/RE
2. DVD-R/-RW/+R/+RW
3. DVD-RAM
4. CD-R/RW
BDXL
The BDXL format supports high-capacity Blu-ray discs (up to 100GB write-once discs) for users that need to store a large amount of data.
M-DISC
Compared to other recordable discs on the market today, M-DISC offers superior reliability in data storage that provides the permanent optical data storage solution.
Silent Play
As a disc is being read, Silent Play technology automatically controls the disc read speed for optimal noise reduction.
Jamless Play
A damaged disc can cause interruptions during movie playback. Jamless play technology automatically skips past damaged parts of a disc and maintain smooth playback.
TRANSFER RATES WRITE (MAX)
Type: Slim Portable Blu-ray / DVD Writer
BD-R (SL): 2x CLV, 4x PCAV, 6x CAV
M-DISC BD (BD-R): 2x CLV, 4x PCAV
BD-R (DL): 2x CLV, 4x PCAV, 6x CAV
BD-R (TL): 2x CLV, 4x PCAV
BD-R (QL): 2x CLV, 4x PCAV
BD-R (LTH): 2x CLV, 4x PCAV, 6x CAV
BD-RE (SL/DL/TL): 2x CLV
DVD-R (SL): 2x CLV, 4x PCAV, 8x CAV
DVD-R (DL): 2x CLV, 4x, 6x ZCLV
DVD+R (SL): 2.4x CLV, 4x PCAV, 8x CAV
M-DISC DVD (DVD+R): 4x PCAV
DVD+R (DL): 2.4x CLV, 6x ZCLV
DVD+RW: 2.4x, 3.3x CLV, 4x, 6x, 8x ZCLV
DVD-RW: 2x, 3x CLV, 4x, 6x ZCLV
DVD-RAM: 2x, 3x CLV, 5x PCAV
CD-R: 10x CLV, 16x PCAV, 24x CAV
CD-RW: 4x, 10x CLV, 16x ZCLV
TRANSFER RATES READ (MAX)
BD-ROM ( SL/DL ): 6x CAV
BD-ROM ( UHD DL/TL ): 6X PCAV
BD-R ( SL/DL ): 6x CAV
BD-R ( TL/QL ): 6x CAV
BD-R ( SL/LTH ): 6x CAV
BD-RE ( SL/DL ): 6x CAV
BD-RE ( TL ): 4x PCAV
BDMV (AACS Compliant Disc) (SL/DL): 6x CAV
DVD-ROM ( SL/DL ): 8x CAV
DVD-R ( SL/DL ): 8x CAV
DVD+R ( SL/DL ): 8x CAV
DVD-RW: 8x CAV
DVD+RW: 8x CAV
DVD-RAM: 2x, 3x CLV, 5x PCAV
DVD-Video (CSS Compliant Disc) (SL/DL): 8x CAV
CD-R/RW/ROM: 24x / 24x / 24x CAV
CD-DA Reading: 24x CAV
OTHER FEATURES
Silent Play: Yes
Jamless Play: Yes
TV Connectivity: Yes
ACCESS TIME (1/3 STROKE)
BD-ROM: 250ms typ.
DVD-ROM: 200ms typ.
CD-ROM: 200ms typ.
SUSTAINED TRANSFER RATE
BD-ROM: 26.97 MB/s (6x) max.
DVD-ROM: 11.08 MB/s (6x) max.
CD-ROM: 3.6 MB/s (24x) max.
BURST TRANSFER RATE
BURST TRANSFER RATE: USB 2.0 480 Mbps
BUFFER SIZE
BUFFER SIZE: 4MB Buffer Under-run prevention function embedded
HOST INTERFACE
External (Host): USB 2.0 (480Mbits/s)
Internal (Drive): SATA
COMPLIANCE
RoHS: Yes
Safety UL: UL 60950-1 Second Edition
C-UL: CSA C222 No. 60950-1 Second Edition
TUV: EN 60950-1 / EN60825-1
SEMKO: EN 60950-1 / EN60825-1
EMC: CE Marking, RCM, BSMI, FCCI, KC, CU, FCC Part 15 Class B Digital Device, ICES-003 Digital Apparantus
Laser Safety: Class 1 laser product comply with DHHS rules 21 CFR Subchapter J Class 1 laser product to EN60825-q/IEC 60825-1
OPERATING SYSTEMS
Yes: Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, Mac OS X
SYSTEM REQUIREMENTS (BD)
CPU: Intel Pentium D 3.2GHz or Higher (with USB 2.0)
Recommended: Intel Core 2 Duo P8600 2.4GHz or higher
HDD: 30GB or more of available space (60GB for Blu-ray Disc authoring)
RAM: 1GB or Higher
BD Movie Playback CPU: Following CPU recommended - Intel:E6400 or higher
Graphic Card: Card recommended with following GPU (Graphin Processing Unit) nVidia : GeForce 7600GT or higher / GeForce 8400 or higher Graphic Card Driver shall meet AACS compliance criteria.
Graphic Card: Card recommended with following GPU (Graphin Processing Unit) ATI : ATI Radeon HD 2400 or higher Graphic Card Driver Shall meet AACS compliance criteria.
SYSTEM REQUIREMENTS (UHD)
CPU: Intel Kabylake or Higher
HDD: 30GB or more of available space
RAM: 4GB or Higher
Network: Required For Specific UHD BD Disc
Display: 4K Resolution , HDMI 2.0a , HDCP 2.2
CONTENTS
Slim Portable Blu-ray / DVD Writer: Yes
Blu-ray Drive Install Disc for Windows: PowerDVD / Power2Go / PowerProducer / MediaEspresso
USB 2.0 Cable: Yes
Item Dimension (L"xW"xH")
7 x 6 x 1
Weight
1.50 lbs
Warranty Information
NA
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