Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Power over Ethernet
The DGS-1010MP features eight 10/100/1000BASE-T ports that support the IEEE 802.3at Power over Ethernet (PoE) standard. Each of the eight PoE ports can supply up to 30 W, with a total combined PoE budget of 125 W, allowing users to power up to four IEEE 802.3at-compliant devices without requiring an additional power supply. This allows devices to be installed in locations without any power outlets, saving on installation costs and reducing the time it takes to install new devices.
Superior Performance
The DGS-1010MP is fully plug and play, meaning installation is quick and easy and requires no additional configuration. Support for Auto MDI/MDI-X on all ports eliminates the need for crossover cables when connecting to another switch or hub. Auto-Negotiation on each port senses the link speed of a network device (either 10, 100, or 1000 Mbps) and intelligently adjusts for optimal compatibility and performance. With store-and-forward switching, the DGS-1010MP also maximizes network performance while minimizing packet loss during data transmission. In addition, the DGS-1010MP features one Gigabit Ethernet and one SFP uplink port for high-speed connections to remote storage or for long distance fiber connections to an uplink network. Combining the convenience of PoE, superior performance, and ease of use, the DGS-1010MP is the ideal choice for flexibly expanding your network while remaining cost efficient.
General
Hardware Version
A1
Size
11-inch desktop/rackmount size, 1U height
Number of Ports
8 x 10/100/1000 Mbps PoE ports
1 x 10/100/1000 Mbps Ethernet uplink port
1 x 100/1000 Mbps SFP uplink port
Port Standards and Functions
IEEE 802.3i 10BASE-T Ethernet
IEEE 802.3u 100BASE-TX Fast Ethernet
IEEE 802.3ab 1000BASE-T Gigabit Ethernet
IEEE 802.3z Gigabit fiber
IEEE 802.3at Power over Ethernet
IEEE 802.3az Energy-Efficient Ethernet
IEEE 802.3x Flow Control
ANSI/IEEE 802.3 NWay auto-negotiation
Switching Capacity
20 Gbps
Media Interface Exchange
Auto MDI/MDI-X
Transmission Method
Store-and-forward
MAC Address Table
4K entries per device
Packet Buffer Memory
192 KB per device
Packet Filtering / Forwarding Rates
Ethernet
14,880 pps per port
Fast Ethernet
148,800 pps per port
Gigabit Ethernet
1,488,000 pps per port
Data Transfer Rates
Ethernet
10 Mbps (half-duplex)
20 Mbps (full-duplex)
Fast Ethernet
100 Mbps (half-duplex)
200 Mbps (full-duplex)
Gigabit Ethernet
2000 Mbps (full-duplex)
Network Cables
10BASE-T:
UTP Cat 3/4/5/5e (100 m max.)
EIA/TIA-586 100-ohm STP (100 m max.)
100BASE-TX
UTP Cat 5/5e (100 m max.)
EIA/TIA-568 100-ohm STP (100 m max.)
1000BASE-T
UTP Cat 5/5e (100 m max.)
EIA/TIA-568 100-ohm STP (100 m max.)
Physical
LED Indicators
Per port: activity / link and speed
Per port: power / status
Per device: PoE Max
Power Input
100 to 240 V AC, 50/60 Hz
Maximum PoE Budget
125 W
PoE up to 30 W per port
Power Consumption
7.32 W (PoE off)
133.8 W (PoE on)
Temperature
Operating: 0 to 40 oC (32 to 104 oF)
Storage: -10 to 70 oC (14 to 158 oF)
Humidity
Operating: 0% to 95% RH non-condensing
Storage: 0% to 95% RH non-condensing
EMI
CE Class A
FCC Class A
VCCI Class A
CCC Class A
FCC Class A
Safety
cUL
CB
CCC
LVD