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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Wide Operating Temperature 0o C to 55o C
7-year Longevity of Supply
EMC Class B certification
12" x 13" SSI EEB form factor
Dual socket Xeon Scalable Processor
12 DIMM slots supporting up to 1.5TB DDR4 RAM
14 SATA 6G ports
2 NVMe M.2 ports (one 2280 + one 2242)
2 1000Base-T LAN ports
4 DW PCIe x16 slots for GPUs
7.1 Channel HD Audio
AST2500 BMC with IPMI 2.0 & Redfish support
Processor
Qty / Socket Type :
(2) LGA3647
Supported CPU Series :
Intel Xeon Scalable Processor
Thermal Design Power (TDP) Wattage :
Max up to 205W
System Bus :
Up to 10.4/9.6 GT/s with Intel UltraPath Interconnect (UPI) support
Chipset
PCH :
Intel C621
Memory
Supported DIMM Qty :
(6)+(6) DIMM slots
DIMM Type / Speed :
DDR4 RDIMM/RDIMM 3DS/LRDIMM/LRDIMM 3DS 2666
Capacity :
Up to 384GB RDIMM/ 768GB LRDIMM/ 1,536GB RDIMM 3DS/LRDIMM 3DS Follow latest Intel DDR4 Memory POR
Memory channel :
6 Channels per CPU
Memory voltage :
1.2V
Expansion Slots
PCI-E :
(4) PCI-E Gen3 x16 slots / (3) PCI-E Gen3 x8 slots
LAN
Qty / Port :
(2) GbE ports (1 port shared with IPMI)
Controller : Intel I350-AM2
Storage
SATA :
Connector :
(2) Mini-SAS HD (8-ports)
Controller :
Intel C621
Speed :
6.0 Gb/s
RAID :
RAID 0/1/10/5 (Intel RSTe)
sSATA :
Connector :
(2) SATA-DOM / (1) Mini-SAS HD (4-ports)
Controller : Intel C621
Speed : 6.0 Gb/s
RAID : RAID 0/1/10/5 (Intel RSTe)
NVMe :
Connector (M.2) :
(1) 2242 (by PCI-E interface) / (1) 2280/2260/2242 (by PCI-E interface)
Graphic
Connector type :
D-Sub 15-pin
Resolution :
Up to 1920x1200
Chipset :
Aspeed AST2500
Audio
Chipset:
Realtek ALC892-GR
Feature:
High Definition Audio / 7.1 ch
Connector :
(1) SPDIF OUT Connector / (1) 26-pin 7.1 ch HD Connector
Input /Output
Others:
(1) ID button
USB :
(3) USB 2.0 ports (2 via cable, 1 Type-A) / (6) USB3.0 ports (4 at rear, 2 via cable)
COM :
(1) header
VGA :
(1) D-Sub 15-pin VGA port (at rear)
RJ-45 :
(2) GbE ports
Audio :
(1) SPDIF OUT Connector / (1) 26-pin 7.1 ch HD Connector
Front Panel :
(1) 2 x 5 header
SATA :
(2) SATA/SATA-DOM connectors + (3) Mini-SAS (4-in-1) connectors
Power :
SSI 24-pin + 8-pin + 8-pin power connectors
TPM (Optional)
TPM Support :
Please refer to our TPM supported list.
System Monitoring
Chipset :
Aspeed AST2510
Fan :
Total (6) 4-pin headers
Temperature :
Monitors temperature for CPU and memory and system environment
Voltage:
Monitors voltage for CPU, memory, chipset and power supply
LED :
Over temperature warning indicator / Fan PSU fail LED indicator
Others :
Watchdog timer support
Server Management
AST2510 iKVM Feature:
Supports storage over IP and remote platform-flash / 24-bit high quality video compression / 10/100/1000 Mb/s MAC interface
AST2510 IPMI Feature :
IPMI 2.0 compliant baseboard management controller (BMC) / 10/100/1000 Mb/s MAC interface
AST2500 iKVM Feature : 24-bit high quality video compression / Supports storage over IP and remote platform-flash / USB 2.0 virtual hub
AST2500 IPMI Feature :
IPMI 2.0 compliant baseboard management controller (BMC) / 10/100/1000 Mb/s MAC interface
BIOS
Brand / ROM size :
AMI / 32MB
Feature:
Hardware Monitor / SMBIOS 3.0/PnP/Wake on LAN / Boot from USB device/PXE via LAN/Storage / User Configurable FAN PWM Duty Cycle / Console Redirection / ACPI sleeping states S4,S5 / ACPI 6.1
Physical Dimension
Form Factor :
SSI EEB
Board Dimension :
12"x13" (305x330mm)
Regulation
FCC (DoC) :
Class B
CE (DoC) :
Class B
Operating Environment
Operating Temp. :
0o C to 55o C (32o F to 131o F)
Non-operating Temp. :
- 40o C to 70o C (-40o F to 158o F)
In/Non-operating Humidity :
90%, non-condensing at 35oC
RoHS
RoHS 6/6 Compliant :
Yes
Operating System
OS supported list :
Please refer to our AVL support lists.
Package Contains
Motherboard :
(1) S7100 Motherboard
Manual :
(1) Quick Installation Guide
Installation CD :
(1) TYAN Device Driver CD
I/O Shield :
(1) I/O Shield
Cable
SATA :
(2) SATA signal cables
Item Dimension ( L inch x W inch x H inch)
12 x 13 x 1
Weight
3.00lb
Warranty Information
3 Year
Related products
New Arrivals
Full product warranty
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