Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.AX3000 Dual Band Gigabit Wi-Fi 6 Router
Next-Gen Gigabit Wi-Fi 6 Speed2402 Mbps on 5 GHz and 574 Mbps on 2.4 GHz band ensure smoother streaming and faster downloads.
Connect More DevicesOFDMA technology increases capacity by 4 times to enable simultaneous transmission to more devices.
Ultra-Low LatencyEnables more responsive gaming and video chatting.
Expanded Wi-Fi CoverageFour high-gain external antennas and Beamforming technology combine to extend strong, reliable Wi-Fi throughout your home.
TP-Link HomeShield - Enhanced security defends against the latest cyber threats.
Improved Battery LifeTarget Wake Time helps your devices to communicate more while consuming less power. Compatible with AlexaControl your router via voice commands and make your life smarter and easier with Amazon Alexa.
The New Era of Home Connectivity
AX3000 Dual-Band Gigabit Wi-Fi 6 Router
Wi-Fi 6 Upgrades Everything
The latest generation of Wi-Fi technology brings faster speeds, less lag, and higher capacity, enabling more simultaneous connections on your home network.
Incredible Speed
Drastically improved speeds enable streaming, fast downloading, and gamingall at the same time. 5 GHz with 160 MHz channel support doubles the bandwidth, enabling 8K video without lag.
More Responsive Experiences
Less Loading Wheels
Enjoy smooth gaming, video streaming, and live feed simultaneously. OFDMA makes your WiFi stronger by allowing multiple clients to share one band at the same time, which cuts latency and jittering.
WIRELESS
Standards
Wi-Fi 6
IEEE 802.11ax/ac/n/a 5 GHz
IEEE 802.11ax/n/b/g 2.4 GHz
WiFi Speeds
AX3000
5 GHz: 2402 Mbps (802.11ax, HE160)
2.4 GHz: 574 Mbps (802.11ax)
WiFi Range
3 Bedroom Houses
4 Fixed High-Performance Antennas
Multiple antennas form a signal-boosting array to cover more directions and large areas
Beamforming
Concentrates wireless signal strength towards clients to expand WiFi range
High-Power FEM
Improves transmission power to strengthen signal coverage
WiFi Capacity
High
Dual-Band
Allocate devices to different bands for optimal performance
OFDMA
Simultaneously communicates with multiple Wi-Fi 6 clients
Airtime Fairness
Improves network efficiency by limiting excessive occupation
DFS
Access an extra band to reduce congestion
4 Streams
Connect your devices to more bandwidth
Working Modes
Router Mode
Access Point Mode
HARDWARE
Processor
Dual-Core CPU
Ethernet Ports
1x Gigabit WAN Port
4x Gigabit LAN Ports
Static Link Aggregation (LAG) available with 2 LAN ports
USB Support
1x USB 3.0 Port
Supported Partition Formats:
NTFS, exFAT, HFS+, FAT32
Supported Functions:
Apple Time Machine
FTP Server
Media Server
Samba Server
Buttons
Wi-Fi/WPS Button
Power On/Off Button
Reset Button
Power
12 V 2 A
SECURITY
WiFi Encryption
WPA
WPA2
WPA3
WPA/WPA2-Enterprise (802.1x)
Network Security
SPI Firewall
Access Control
IP and MAC Binding
Application Layer Gateway
HomeShield Security
Real-Time IoT Protection
Malicious Site Blocker
Intrusion Prevention System
DDoS Attack Prevention
Home Network Scanner
Guest Network
1x 5 GHz Guest Network
1x 2.4 GHz Guest Network
VPN Server
OpenVPN
PPTP
SOFTWARE
Protocols
IPv4
IPv6
Service Kits
HomeShield
OneMesh
OneMesh Supported
Without replacing your existing devices or buying a whole new WiFi ecosystem, OneMesh helps you create a more flexible network that covers your entire home with TP-Link OneMesh products.
Parental Controls
HomeShield Parental Controls
Custom Profiles
Professional Content Filter Library
Family Time
Bedtime
Off Time
Time Rewards
Family Online Time Ranking
Pause the Internet
Weekly and Monthly Reports
WAN Types
Dynamic IP
Static IP
PPPoE
PPTP
L2TP
Quality of Service
QoS by Device
Cloud Service
Auto Firmware Upgrade
OTA Firmware Upgrade
TP-Link ID
DDNS
NAT Forwarding
Virtual Servers
Port Forwarding
Port Triggering
DMZ
UPnP
IPTV
IGMP Proxy
IGMP Snooping
Bridge
Tag VLAN
DHCP
Address Reservation
DHCP Client List
Server
DDNS
TP-Link
NO-IP
DynDNS
Management
Tether App
Webpage
PHYSICAL
Package Contents
Wi-Fi Router Archer AX55
Power Adapter
RJ45 Ethernet Cable
Quick Installation Guide
OTHER
System Requirements
Internet Explorer 11+, Firefox 12.0+, Chrome 20.0+, Safari 4.0+, or other JavaScript-enabled browser
Cable or DSL Modem (if needed)
Subscription with an internet service provider (for internet access)
Certifications
FCC, CE, RoHS
Environment
Operating Temperature: 0oC-40oC (32oF -104oF)
Operating Humidity: 10%-90% non-condensing
TEST DATA
WiFi Transmission Power
CE:
Less than 20dBm(2.4GHz)
Less than 23dBm(5.15GHz-5.35GHz)
Less than 30dBm(5.47GHz-5.725GHz)
FCC:
Less than 30dBm(2.4GHz and 5.15GHz-5.825GHz)
WiFi Reception Sensitivity
5GHz:
11ac VHT20_MCS0:-96dBm, 11ac VHT20_MCS8:-75dBm
11ac VHT40_MCS0:-94dBm, 11ac VHT40_MCS9:-70dBm
11ac VHT80_MCS0:-91dBm, 11ac VHT80_MCS9:-67dBm
11ac VHT160_MCS0:-88dBm, 11ac VHT160_MCS9:-63dBm
11ax HE20_MCS0:-96dBm, 11ax HE20_MCS11:-66dBm
11ax HE40_MCS0:-93dBm, 11ax HE40_MCS11:-63dBm
11ax HE80_MCS0:-91dBm, 11ax HE80_MCS11:-61dBm
11ax HE160_MCS0:-87dBm, 11ax HE160_MCS11:-58dBm
2.4GHz:
11ac VHT20_MCS0:-96dBm, 11ac VHT20_MCS8:-74dB
11ac VHT40_MCS0:-94dBm, 11ac VHT40_MCS9:-70dB
11ax HE20_MCS0:-96dBm, 11ax HE20_MCS11:-66dBm
11ax HE40_MCS0:-93dBm, 11ax HE40_MCS11:-63dBm
Item Dimension (L"xW"xH")
13 x 10 x 3
Weight
3 lbs
Warranty Information
2 year