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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Supports Layer 3 www routing protocols, supports Layer 3 forwarding of up to 400+ terminals, easily meets Layer 3 routing and forwarding across network segments, and truly achieves Layer 2 network isolation and Layer 3 network interworking. Compared with using a Layer 2 switch for transmission, there is no need to go through a router, and the forwarding speed is faster!
370W Smart PoE Power Supply, 2 Times Load Capacity
Using a new 410W built-in PoE power, the number of AF / AT full-supply loads is twice than the ordinary low-power PoE switches!At the same time, the built-in PSE chip with intelligent power management function can monitor the temperature of the chip and customize the PoE power supply based on the time period. The device will automatically turn on / off the PoE function during working hours and idle time to minimize energy consumption and extend the service life of the device.
Flexible QoS, Precise Traffic Control
The TEG5328P-24-410W supports three QoS scheduling modes (SP, SWRR, WRR) for more accurate traffic control. After the QoS function is enabled, the traffic in the network will be precisely controlled according to the priority of the label. It will prioritize important traffic and reduce the proportion of data flows that occupy a large amount of insignificant traffic in the condition of limited bandwidth?in order to better meet the current transmission needs.
Supports Layer 2 And Layer 3 ACL?For More Secure Access
Support strict access control based on MAC address or IP address, which can filter the corresponding data packets to enhance user network security. It can be used for network deployment of enterprise medical and other units.
Hardware
Network standards
IEEE802.3 / IEEE802.3u / IEEE802.3ab / IEEE802.3z / IEEE802.3x / IEEE802.3af/at / IEEE802.1p / IEEE802.1q / IEEE802.1w / IEEE802.1d / IEEE802.1s
LED indicators
1 x Link/Act or PoE LED indicator
1 x Link/1 x Link/Act mode converting LED indicator
1 x PoE mode converting LED indicator
1 x PoE Max LED indicator
1 x Power LED indicator
1 x SYS LED indicator
Interfaces
24 x 10/100/1000 Base-T Ethernet ports
4 x 1000 Base-X SFP ports
1 x Console port
Transmission media
Recommended: CAT5/5e UTP or better
Fan quantity
2
Level of protection
Lightning protection for ports: 6kV
Lightning protection for power: 6kV
ESD:
Air discharge: +/- 10kV
Contact discharge: +/- 8kV
Forwarding mode
Store-and-forward
Switch capacity
56Gbps
Packet forwarding rate
41.70Mpps
Packet forwarding rate
41.70Mpps
MAC address table
16K
Jombo frame
10K
PoE power supply
Support
PoE budget
Single port: AF: 15.4W, AT: 30W
Whole device: 370W
Input voltage
100-240V AC 50/60Hz
Power consumption
Full load: less than 432W
Empty load: less than 23W
Mounting
Desktop mounting: support
Wall mounting: support
Rack mounting:non-support
Energy Efficient
Support
Environment
Operating temperature: 0oC - 45oC
Storage temperature: -40oC - 70oC
Operating humidity: (10% - 90%) RH, non-condensing
Storage humidity: (5% - 90%) RH, non-condensing
Certificates
FCC / CE / RoHS
Related products
New Arrivals
Full product warranty
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