Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.1.Intel® Xeon® Processor Skylake-W , Intel® Xeon® Processor W Family., Single Socket R4 (LGA 2066) supported, CPU TDP support Up to 140W
2.Intel® C422
3.Up to 256GB Registered ECC RDIMM, DDR4-2666MHz; Up to 512GB Registered ECC LRDIMM, in 8 DIMM slots
4.3 PCI-E 3.0 x16,
1 PCI-E 3.0 x4 3xPCI-E3.0 x16 Slots(8/16/16 (Skylake-W 48 lanes), 1xPCI-E3.0x4 slots
M.2 Interface: 2 PCI-E 3.0 x4
M.2 Form Factor: 22110
M.2 Key: M-Key (RAID 0,1 support)
U.2 Interface: 2 PCI-E 3.0 x4
5.Intel® C422 controller for 6 SATA3 (6 Gbps) ports; RAID 0,1,5,10
(iRST enabled, only SATA2 to SATA5 support RAID.)
6.Single LAN with Intel® PHY I219LM LAN controller
Single LAN with Aquantia 5G LAN chip AQC108
Physical Stats
Form Factor: ATX
Processor/Cache
CPU:
- Intel Xeon Processor Skylake-W , Intel Xeon Processor W Family.
- Single Socket R4 (LGA 2066) supported, CPU TDP support Up to 140W
System Memory
Memory Capacity: Up to 256GB Registered ECC RDIMM, DDR4-2666MHz, Up to 512GB Registered ECC LRDIMM, in 8 DIMM slots
Memory Type: 2666/2400/2133/1866/1600MHz ECC DDR4 SDRAM 72-bit 288-pin RDIMM/LRDIMM
DIMM Sizes: 4GB, 8GB, 16GB, 32GB, 64GB
Memory Voltage: 1.2V
On-Board Devices
Chipset: Intel C422
SATA:
- Intel C422 controller for 6 SATA3 (6 Gbps) ports RAID 0,1,5,10
- iRST enabled, only SATA2 to SATA5 support RAID.
Network Controllers:
- Single LAN with Intel PHY I219LM LAN controller
- Single LAN with Aquantia 5G LAN chip AQC108
Audio: ALC 1220 7.1 HD Audio
Input / Output
USB:
- 6 USB 2.0 ports (2 rear + 4 headers),
- 6 USB 3.0 ports (4 rear + 2 headers),
- 2 USB 3.1 ports ( + 2 Type A)
Serial Port / Header: 1 COM Port (1 header)
TPM: 1 TPM Header
Expansion Slots
PCI-E:
- 3 PCI-E 3.0 x16,
- 1 PCI-E 3.0 x4
- 3xPCI-E3.0 x16 Slots(8/16/16 (Skylake-W 48 lanes), 1xPCI-E3.0x4 slots
M.2:
- M.2 Interface: 2 PCI-E 3.0 x4
- Form Factor: 22110
- Key: M-Key (RAID 0,1 support)
- M-Key for SSD and Optane(up to Intel POR). Intel VROC licence kit is needed to enable RAID.
System BIOS
BIOS Type: UEFI 256Mb
Management
Software: AMT, SuperDoctor 5, Watchdog
PC Health Monitoring
Voltage: +1.8V, +12V, +3.3V, +5V, +5V standby, 1.05 (PCH), 1.2V (VDIMM), 3.3V standby, 5 (4-pin), Chassis intrusion header, Monitors CPU voltages, Monitors for CPU Cores, System temperature, VBAT
FAN: 5x 4-pin fan headers (up to 5 fans), Fan speed control, Overheat LED indication, PWM fan speed control
Temperature: CPU thermal trip support, Monitoring for CPU and chassis environment, PECI, Support to monitor Supermicro AOC temperatures from IPMI or SD 5
LED: CPU / System Overheat LED
Other Features: ACPI power management, ATX Power connector, Chassis intrusion detection, Chassis intrusion header, Control of power-on for recovery from AC power loss, CPU thermal trip support for processor protection, Intel Smart Response Technology, RoHS, Voltage and Frequency Overclocking, WOL
Operating Environment
Operating Temperature Range: 0oC to 50oC (32oF to 122oF)
Non-Operating Temperature Range: -20oC to 60oC (-4oF to 140oF)
Operating Relative Humidity Range: 10% to 85% (non-condensing)
Non-Operating Relative Humidity Range: 10% to 95% (non-condensing)
Item Dimension ( L inch x W inch x H inch)
NA
Weight
5.00 lb
Warranty Information
30 days cross ship, 1 year parts, 3 years labor