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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.1.10th Generation Intel Core i9/Core i7/Core i5/Core i3 Processor, Intel Xeon W-1200 Processors
Single Socket LGA-1200 (Socket H5) supported, CPU TDP supports Up to 125W TDP
2.Intel W480E
3.Up to 128GB Unbuffered ECC/non-ECC UDIMM, DDR4-2933MHz, in 4 DIMM slots
4.1 PCI-E 3.0 x16,
1 PCI-E 3.0 x4 (in x8 slot),
1 PCI-E 3.0 x4
1 M.2 M-Key SATA/PCI-E 3.0 x4, 2280/22110
1 M.2 E-Key CNVi/PCI-E 3.0 x1, 2230
5.Intel W480E controller for 4 SATA3 (6 Gbps) ports RAID 0,1,5,10
6.Dual LAN with Intel X550 10GBase-T Ethernet Controller
Single LAN with Intel PHY I219LM LAN controller
Single LAN with Intel Ethernet Controller I210-AT
7.1 VGA D-Sub Connector port, 2 DP++(Dual-Mode DisplayPort) ports, 1 DVI - D port
Physical Stats
Form Factor
microATX
Processor
CPU
Intel Xeon W-1200 Processors, 10th Generation Intel Core i9/Core i7/Core i5/Core i3 Processor
Single Socket LGA-1200 (Socket H5) supported, CPU TDP supports Up to 125W TDP
A graphic integrated CPU is required to have onboard video from the DVI and DP ports
Core
Up to 10 cores
Note
Motherboard supports this maximum TDP. Please verify your system can thermally support.
System Memory
Memory Capacity
4 DIMM slots
Up to 128GB Unbuffered ECC/non-ECC UDIMM, DDR4-2933MHz
Memory Type
2933/2666/2400/2133MHz
DIMM Sizes
4GB, 8GB, 16GB, 32GB
Memory Voltage
1.2V
Error Detection
Corrects single-bit errors
Detects double-bit errors (using ECC memory)
On-Board Devices
Chipset
Intel W480E
SATA
Intel W480E controller for 4 SATA3 (6 Gbps) ports RAID 0,1,5,10
IPMI
ASPEED AST2500
Audio
ALC 888S HD Audio
Graphics
Intel HD Graphics
ASPEED AST2500 BMC
Network Controllers
Single LAN with Intel PHY I219LM LAN controller
Single LAN with Intel Ethernet Controller I210-AT
Dual LAN with Intel X550 10GBase-T Ethernet Controller
Input / Output
SATA
4 SATA3 (6Gbps) port(s)
LAN
2 RJ45 Gigabit Ethernet LAN ports
2 RJ45 10 Gigabit Ethernet LAN ports
USB
6 USB 3.2 Gen2 port(s) (4 rear type A 2 via header)
6 USB 2.0 port(s) (6 via header)
Video Output
1 DVI - D port(s), 1 VGA D-Sub Connector port(s), 2 DP++(Dual-Mode DisplayPort) port(s)
Serial Port
1 COM Port(s) (1 header)
DOM
1 SATA DOM (Disk on Module) power connector support
TPM
1 TPM Header and Chip both
Expansion Slots
PCI-E
1 PCI-E 3.0 x16,
1 PCI-E 3.0 x4,
1 PCI-E 3.0 x4 (in x8 slot)
M.2
M.2 Interface: 1 SATA/PCI-E 3.0 x4 1 CNVi/PCI-E 3.0 x1
Form Factor: 2280/22110, 2230
Key: M-Key, E-Key
System BIOS
BIOS Type
AMI UEFI
BIOS Features
ACPI 6.1
SMBIOS 3.1
PCI FW 3.0
UEFI 2.6
RTC (Real Time Clock) Wakeup
Management
Software
SuperDoctor 5, SUM, AMT, vPro, Watchdog, IPMI (Intelligent Platform Management Interface) v2.0 with KVM support
System Management Software
IPMI (Intelligent Platform Management Interface) v1.5 / 2.0 with KVM support
Power Configurations
ACPI Power Management, ATX Power connector, +12V DC Power Input
PC Health Monitoring
Voltage
VBAT, PCH temperature, Memory temperature, CPU, Chassis intrusion header, 5 -fan status, 1.2V (VDIMM), 1.05 (PCH), +5V standby, +5V, +3.3V, +12V
LED
UID/Remote UID
Power LED
BMC/IPMI Heartbeat LED
Temperature
Thermal Control for 5 Fan Connectors
FAN
5x 4-pin fan headers (up to 5 fans)
Fan speed control
Dual Cooling Zone
5 fans with tachometer status monitoring
Other Features
UID
RoHS
M.2 NGFF connector
Dual Cooling Zones
Chassis intrusion detection
ATX Power connector
ACPI power management
8-pin 12v DC power connector
12V DC or ATX Power Source
Operating Environment
Operating Temperature Range
0oC - 60oC (32oF - 140oF)
Non-Operating Temperature Range
-40oC - 85oC (-40oF - 185oF)
Operating Relative Humidity Range
10% - 85% (non-condensing)
Non Operating Relative Humidity Range
5% - 95% (non-condensing)
Item Dimension (L"xW"xH")
NA
Weight
3 lbs
Warranty Information
1 Year
Related products
New Arrivals
Full product warranty
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