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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.•Single AMD EPYC™ 7002 series processor family
•8-Channel RDIMM/LRDIMM DDR4 per processor, 8 x DIMMs
•1 x dedicated management port
•4 x SATA 3.5" hot-swappable HDD/SSD bays in front side
•2 x 2.5" Gen4 U.2/SAS/SATA hot-swappable HDD/SSD bays in rear side
•2 x low profile PCIe Gen4 expansion slots
•1 x OCP 3.0 Gen4 x16 mezzanine slot
•2 x 80 PLUS Platinum 1600W redundant PSU
AMD EPYC™ 7002 Series Processor (Rome)
The next generation of AMD EPYC has arrived, providing incredible compute, IO and bandwidth capability – designed to meet the huge demand for more compute in big data analytics, HPC and cloud computing.
•Built on 7nm advanced process technology, allowing for denser compute capabilities with lower power consumption
•Up to 64 core per CPU, built using Zen 2 high performance cores and AMD’s innovative chiplet architecture
•Supporting PCIe Gen 4.0 with a bandwidth of up to 64GB/s, twice of PCIe Gen 3.0
•Embedded security protection to help defend your CPU, applications, and data
GIGABYTE Management Console
GIGABYTE server utilizes the AMI MegaRAC SP-X solution for BMC server management, has a browser-based graphical user interface, and is feature-rich and easy to use.
•RESTful API support includes the latest DMTF standard of Redfish. Allows integration with 3rd party applications for server management
•Including HTML5 based iKVM remote management client, no need to purchase other additional licenses
•Detailed FRU information from SMBIOS
•10 to 30 seconds pre-event automatic recording function
•SAS / RAID controller monitoring function
2U
Motherboard
MZ12-HD3
CPU
AMD EPYCTM 7002 series processor family
Single processor, 7nm technology
Up to 64-core, 128 threads per processor
TDP up to 225W, cTDP up to 280W
Compatible with AMD EPYCTM 7001 series processor family
Socket
Socket SP3
Chipset
System on Chip
Memory
8 x DIMM slots
DDR4 memory supported only
8-Channel memory architecture
RDIMM modules up to 128GB supported
LRDIMM modules up to 128GB supported
Memory speed: Up to 3200 MHz
LAN
1 x 10/100/1000 management LAN
Video
Integrated in Aspeed AST2500
2D Video Graphic Adapter with PCIe bus interface
1920x1200 at 60Hz 32bpp, DDR4 SDRAM
Storage
Front side: 4 x 3.5" SATA hot-swappable HDD/SSD bays
2.5" HDD/SSD supported
SATA devices supported only
Rear side: 2 x 2.5" Gen4 U.2/SAS/SATA hybrid hot-swappable HDD/SSD bays
SAS card is required for SAS devices support
SATA
Supported
SAS
Depend on SAS Card
RAID
-
Peripheral Drives
-
Expansion Slots
4 x PCIe x16 slots (Gen4 x16 bus) for GPU cards
Riser Card CRSG120:
- 1 x PCIe x16 slot (Gen4 x16 or x8 bus), Low profile, half-length
- 1 x PCIe x8 slots (Gen4 x0 or x8 bus), Low profile, half-length
1 x OCP 3.0 mezzanine slot with PCIe Gen4 x16 bandwidth
- System is validated for population with a uniform GPU model
- Support is not provided for mixed GPU populations
Internal I/O
1 x TPM header
1 x Front panel header
Front I/O
1 x USB 3.0
1 x Power button with LED
1 x ID button with LED
1 x Reset button
1 x NMI button
1 x System status LED
1 x HDD activity LED
2 x LAN activity LEDs
Rear I/O
2 x USB 3.0
1 x VGA
1 x MLAN
1 x ID LED
Backplane I/O
Front side_CBPG041: 4 x SATA/SAS ports
Rear side_CBP2021: 2 x NVMe/SATA/SAS ports
Speed and bandwidth: SATA 6Gb/s, SAS 12Gb/s or PCIe x4 per port
TPM
1 x TPM header with SPI interface
Optional TPM2.0 kit: CTM010
Power Supply
2 x 1600W redundant PSUs
80 PLUS Platinum
AC Input:
- 100-120V-/ 12A, 50-60Hz
- 200-240V-/ 10A, 50-60Hz
DC Output:
- Max 1000W/ 100-120V-
+12V/ 81.5A
+12Vsb/ 2.5A
- Max 1600W/ 200-240V or 240Vdc Input
+12V/ 133A
+12Vsb/ 2.5A
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