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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Supports Dual channel DDR4 2666/2400 ECC and non-ECC U DIMM max 32 GB
4 SATA3 (1 SATA DOM included), 1 OCuLink connector with 4 SATA ports*
Supports 1x PCIe 3.0 x16
Integrated IPMI 2.0 with KVM and Dedicated LAN (RTL8211E)
Supports Intel I210& Intel i219LM
*Please contact sales to by the cable
MB Physical Status
Form Factor
- mini-ITX
Dimensions
- 6.7" x 6.7" (17.02 cm x17.02 cm)
Processor System
CPU
- Supports Intel Xeon E-2100 Processors (Max. 95W)
Chipset
- Intel C246
System Memory
Capacity
- 2 x DDR4 DIMM slots
Type
- Dual Channel memory technology
- Supports DDR4 2133/2400/2666 ECC UDIMM
The non-ECC UDIMMs support Client OS only.
DIMM Size Per DIMM
ECC and non-ECC UDIMM : 16GB, 8GB, 4GB
Future support 2DIMM max 64GB.
Voltage
- 1.2V
Expansion Slot
PCIe 3.0 x 16
- SLOT7: Gen3 x16 link
Storage
SATA Controller
- Intel C246: 1 x OCuLINK (SATA_0,1,2,3), 4 x SATA3 6Gb/s (SATA_4,5,6,7), 1 x SATA DOM included
Please contact sales to buy the OCuLink to 4x SATA cable
NVMe Device
- NVMe SSDs PCIEx4 (Share with SATA_0,1,2,3)
Ethernet
Interface
- 1000 /100 /10 Mbps
LAN Controller
- 2 x RJ45 GLAN by Intel i210+Intel i219LM
- Supports Wake-On-LAN
- Supports Energy Efficient Ethernet 802.3az
- Supports Dual LAN with Teaming function(TBD)
- Supports PXE
- LAN1 supports NCSI
Management
- 1
Management
BMC Controller
- ASPEED AST2500
IPMI Dedicated GLAN
- 1 x Realtek RTL8211E for dedicated management GLAN
Features
- Watch Dog
- NMI
Graphics
Controller
- ASPEED AST2500
VRAM
- DDR4 512Mb
Rear Panel I/O
VGA Port
- 1 x D-Sub
USB 2.0 Port
- 2
USB 3.1 Gen1 Port
- N/A
USB 3.1 Gen2 Port
- 4 (Type A Gen2 x4)
Lan Port
- RJ45: 2x GLAN(by Intel i210+ Intel i219LM)
- LAN Ports with LED (ACT/LINK LED and SPEED LED)
UID Button/UID LED
- 1
Audio
- N/A
Internal Connector
COM Header
- 1
SATA DOM
- 1
M.2
- 1(2242, PCIE(x4)/SATA3 6Gb/s(SATA 1))
OCuLink
- 1
Auxiliary Panel Header
- 1 (include chassis intrusion, location button and LED, front LAN LED, event log LED)
TR1 Header
- 1
TPM Header
- 1
IPMB Header
- 1
Buzzer
- N/A
Fan Header
- 3(1CPU/1Front/1Rear)
ATX Power
- 1x (4-pin)
DC IN
- 1x (8-pin)
USB 3.1 (Gen1) Header
- 1 (support 2 USB 3.0)
USB 2.0 Header
- N/A
PWR SMB Header
- 1
Front Panel
- 1 (RST, HDLED, PLED, PERBTN)
Serial ATA3 Connector
- 3
HDD Power Connector
- 1x (4-pin)
Speaker Header
- 1(4pin)
SGPIO Header
- 2
SMBUS from BMC
- 1
Clear CMOS
- 1 (short pad)
Onboard LED
80 Debug Port LED
- N/A
System BIOS
BIOS Type
- 128Mb AMI UEFI Legal BIOS
BIOS Features
- Plug and Play (PnP)
- ACPI 2.0 Compliance Wake Up Events
- SMBIOS 2.8.0 Support
- ASRock Rack Instant Flash
Hardware Monitor
Temperature
- CPU Temperature Sensing
- System Temperature Sensing
- System Inlet Temperature Sensing
Fan
- CPU/Rear/Front Fan Tachometer
- CPU Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by CPU Temperature)
- CPU/Rear/Front Fan Multi-Speed Control
Voltage
- +12V, +5V, +3.3V, CPU Vcore, DRAM, 1.05V_PCH, +BAT, 3VSB, 5VSB
Support OS
OS
Microsoft Windows
- Server 2016 (64 bit)
- Server 2019 (64 bit)
Linux
- RedHat Enterprise Linux Server 6.10 (64 bit) / 7.5 (64 bit)
- SUSE Enterprise Linux Server 11 SP4 (64 bit) / 12 SP3 (64 bit)
- Ubuntu 16.04 (64 bit)/ 18.04 (64 bit)
Virtual
- VMWare ESXi 6.5 u1
- Win hyper-V Server 2016
Environment
Temperature
Operation temperature: 10oC to 35oC / Non operation temperature: -40oC to 70oC
Weight
3.00 LB
Warranty Information
3 Years
Related products
New Arrivals
Full product warranty
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