Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Supports 10th Gen Intel® Core™ Processors and 11th Gen Intel® Core™ Processors
Supports DDR4 4266MHz (OC)
1 PCIe 4.0 x16
Graphics Output Options: HDMI, DisplayPort, Intel® Thunderbolt™ 4
7.1 CH HD Audio (Realtek ALC1220 Audio Codec), Nahimic Audio
3 SATA3, 1 Hyper M.2 (PCIe Gen4 x4)
1 Ultra M.2 (PCIe Gen3 x4 & SATA3)
1 Intel® Thunderbolt™ 4 Type-C
5 USB 3.2 Gen2 10Gb/s (Rear)
2 Front USB 3.2 Gen1 5Gb/s, 1 Front USB 3.2 Gen2x2 Type-C 20Gb/s
Killer E3100G 2.5G LAN, Intel® Gigabit LAN
Killer AX1675x 802.11ax(WiFi 6E) + BT 5.2
Unique Feature
ASRock USB 4.0
- ASRock USB 4.0 Thunderbolt 4 Type-C Port (40 Gb/s for USB 4.0 protocol 40Gb/s for Thunderbolt protocol)
ASRock USB 3.2 Gen2
- ASRock Front Panel Type-C USB 3.2 Gen2x2 Header (20 Gb/s)
- ASRock USB 3.2 Gen2 Type-A Port (10 Gb/s)
ASRock Super Alloy
- Premium 90A Power Choke
- 90A Dr.MOS
- Nichicon 12K Black Caps (100% Japan made high quality conductive polymer capacitors)
- I/O Armor
- Matte Black PCB
- High Density Glass Fabric PCB
- 10 Layer PCB
Killer 2.5G LAN
Killer 802.11ax Wi-Fi 6E
Killer DoubleShot Pro
ASRock Steel Slot
ASRock Full Coverage M.2 Heatsink
ASRock Hyper M.2 (PCIe Gen4x4)
ASRock POST Status Checker (PSC)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update and APP Shop
CPU
- Supports 10th Gen Intel Core Processors and 11th Gen Intel Core Processors (LGA1200)
- Digi Power design
- 10 Power Phase design
- Supports Intel Turbo Boost Max 3.0 Technology
- Supports Intel K-Series unlocked CPUs
Chipset
- Intel Z590
Memory
- Dual Channel DDR4 Memory Technology
- 2 x DDR4 DIMM Slots
- 11th Gen Intel Core Processors support DDR4 non-ECC, un-buffered memory up to 4266+(OC)
- 10th Gen Intel Core Processors support DDR4 non-ECC, un-buffered memory up to 4266+(OC)
- Supports ECC UDIMM memory modules (operate in non-ECC mode)
- Max. capacity of system memory: 64GB
- Supports Intel Extreme Memory Profile (XMP) 2.0
- 15mu Gold Contact in DIMM Slots
11th Gen Intel Core (i9/i7/i5) support DDR4 3200 natively Core (i3), Pentium and Celeron support DDR4 2666 natively.
10th Gen Intel Core (i9/i7) support DDR4 2933 natively Core (i5/i3), Pentium and Celeron support DDR4 2666 natively.
Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows 32-bit OS. For Windows 64-bit OS with 64-bit CPU, there is no such limitation.
BIOS
- 128Mb AMI UEFI Legal BIOS with multilingual GUI support
- ACPI 6.0 Compliant wake up events
- SMBIOS 2.7 Support
- CPU Core/Cache, DRAM, VPPM, VTTDDR, CPU PLL, VCC PLL, PCH Voltage, VCCIO, VCCIO_Memory, VCCSA, CPU Standby 1, CPU Internal PLL, GT PLL, Ring PLL, System Agent PLL, Memory Controller PLL Voltage Multi-adjustment
Graphics
- 11th Gen Intel Core Processors support Intel Xe Graphics Architecture (Gen 12). 10th Gen Intel Core Processors support Gen 9 Graphics
- Three graphics output options: HDMI, DisplayPort 1.4 and Intel Thunderbolt 4 ports
- Supports Triple Monitor
- Supports Intel Thunderbolt 4 with max. resolution up to 5K (5210x2880) at 60Hz
- Supports HDMI 2.0 with max. resolution up to 4K x 2K (4096x2160) at 60Hz
- Supports DisplayPort 1.4 with max. resolution up to 5K (5210x2880) at 60Hz
- Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI 2.0 Port (Compliant HDMI monitor is required)
- Supports HDCP 2.3 with HDMI 2.0, DisplayPort 1.4 and Intel Thunderbolt 4 Ports
Intel UHD Graphics Built-in Visuals and the VGA outputs can be supported only with processors which are GPU integrated.
11th Gen Intel Core Processors support HDMI 2.0. 10th Gen Intel Core Processors support HDMI 1.4.
Audio
- 7.1 CH HD Audio with Content Protection (Realtek ALC1220 Audio Codec)
- Premium Blu-ray Audio support
- Supports Surge Protection
- Pure Power-In
- Direct Drive Technology
- PCB Isolate Shielding
- Impedance Sensing on Rear Out port
- Individual PCB Layers for R/L Audio Channel
- Gold Audio Jacks
- 15mu Gold Audio Connector
- Nahimic Audio
LAN
- 2.5 Gigabit LAN 10/100/1000/2500 Mb/s
- Killer E3100G
- Supports Killer LAN Software
- Supports Killer DoubleShot Pro
- Supports Wake-On-LAN
- Supports Lightning/ESD Protection
- Supports Energy Efficient Ethernet 802.3az
- Supports PXE
Wireless LAN
- Killer AX1675x 802.11ax Wi-Fi 6E Module
- Supports IEEE 802.11a/b/g/n/ax
- Supports Dual-Band 2x2 160MHz with extended 6GHz band support
- 2 antennas to support 2 (Transmit) x 2 (Receive) diversity technology
- Supports Bluetooth 5.2 + High speed class II
- Supports MU-MIMO
- Supports Killer LAN Software
- Supports Killer DoubleShot Pro
Wi-Fi 6E (6GHz band) is not currently enabled by default due to the different regulation status of each country. It will be activated (for supported countries) through Windows Update and software update once available. The update is expected to be in the middle of 2021.
Slots
11th Gen Intel Core Processors
- 1 x PCI Express 4.0 x16 Slot
10th Gen Intel Core Processors
- 1 x PCI Express 3.0 x16 Slot
- 1 x Vertical M.2 Socket (Key E) with the bundled WiFi-802.11ax PCIe WiFi module (on the rear I/O)
- 15mu Gold Contact in VGA PCIe Slot (PCIE1)
Supports PCIe riser cards to extend one x16 slot to two x8 slots
Supports NVMe SSD as boot disks
Storage
- 3 x SATA3 6.0 Gb/s Connectors
- 1 x Hyper M.2 Socket (M2_2), supports M Key type 2280 M.2 PCI Express module up to Gen4x4 (64 Gb/s) (Socket M2_2 works with 11th Gen Intel Core processors only)
- 1 x Ultra M.2 Socket (M2_1), supports M Key type 2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4 (32 Gb/s)
Supports Intel Optane Technology
Supports NVMe SSD as boot disks
RAID
- Supports RAID 0, RAID 1, RAID 5 and RAID 10 for SATA storage devices
- Supports RAID 0 and RAID 1 for M.2 NVMe storage devices
RAID function for PCIe mode SSD in M2_2 is only available with Intel SSD installed.
Connector
- 1 x Chassis Intrusion and Speaker Header
- 1 x RGB LED Header
- 1 x Addressable LED Header
- 1 x CPU Fan Connector (4-pin)
- 1 x CPU/Water Pump Fan Connector (4-pin) (Smart Fan Speed Control)
- 1 x Chassis Fan Connector (4-pin)
- 1 x 24 pin ATX Power Connector (Hi-Density Power Connector)
- 1 x 8 pin 12V Power Connector (Hi-Density Power Connector)
- 1 x Front Panel Audio Connector (15mu Gold Audio Connector)
- 1 x USB 2.0 Header (Supports 2 USB 2.0 ports) (Supports ESD Protection)
- 1 x USB 3.2 Gen1 Header (Supports 2 USB 3.2 Gen1 ports) (Supports ESD Protection)
- 1 x Front Panel Type C USB 3.2 Gen2x2 Header (20 Gb/s) (Supports ESD Protection)
Support in total up to 12V/3A, 36W LED Strip
Support in total up to 5V/3A, 15W LED Strip
The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.
The CPU/Water Pump Fan supports the water cooler fan of maximum 2A (24W) fan power.
CPU_OPT/W_PUMP can auto detect if 3-pin or 4-pin fan is in use.
The Chassis Fan Connector supports the chassis fan of maximum 1A (12W) fan power.
Rear Panel I/O
- 2 x Antenna Ports
- 1 x HDMI Port
- 1 x DisplayPort 1.4
- 1 x Optical SPDIF Out Port
- 5 x USB 3.2 Gen2 Type-A Ports (10 Gb/s) (Supports ESD Protection)
- 1 x USB 4.0 Thunderbolt 4 Type-C Port (40 Gb/s for USB 4.0 protocol 40Gb/s for Thunderbolt protocol) (Supports ESD Protection)
- 1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
- 1 x Clear CMOS Button
- HD Audio Jacks: Rear Speaker / Central / Bass / Line in / Front Speaker / Microphone (Gold Audio Jacks)
Supports USB PD 2.0 up to 9V at 3A (27W) / 5V at 3A (15W) charging
Software and UEFI
Software
- ASRock Motherboard Utility (Phantom Gaming Tuning)
- Killer Control Center
- ASRock Polychrome SYNC
UEFI
- ASRock EZ Mode
- ASRock Full HD UEFI
- ASRock My Favorites in UEFI
- ASRock Instant Flash
- ASRock Internet Flash
- ASRock Easy RAID Installer
These utilities can be downloaded from ASRock Live Update and APP Shop.
Support CD
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
Accessories
- Quick Installation Guide, Support CD
- 2 x SATA Data Cables
- 2 x ASRock WiFi 2.4/5/6 GHz Antennas
- 2 x Screws for M.2 Sockets
Hardware Monitor
- Fan Tachometer: CPU, CPU_OPT/Water Pump, Chassis Fans
- Quiet Fan (Auto adjust chassis fan speed by CPU temperature): CPU_OPT/Water Pump
- Fan Multi-Speed Control: CPU, CPU_OPT/Water Pump, Chassis Fans
- CASE OPEN detection
- Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore, DRAM, PCH, VCCSA, VCCIO, VCCIO_Memory
Form Factor
- Mini-ITX Form Factor: 6.7-in x 6.7-in, 17.0 cm x 17.0 cm
- 10 Layer PCB
OS
- Microsoft Windows 10 64-bit