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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• Dual AMD EPYC™ 7002 series processor family
• 8-Channel RDIMM/LRDIMM DDR4 per processor, 32 x DIMMs
• 2 x 1Gb/s LAN ports (Intel® I350-AM2)
• 1 x Dedicated management port
• 10 x 2.5" Gen4 U.2 hot-swappable SSD bays
• Ultra-Fast M.2 with PCIe Gen4 x4 interface
• 2 x PCIe Gen4 x16 expansion slots
• 1 x OCP 3.0 Gen4 x16 mezzanine slot
• 1 x OCP 2.0 Gen3 x8 mezzanine slot
• 1200W 80 PLUS Platinum redundant power supply
AMD EPYC™ 7002 Series Processor (Rome)
The next generation of AMD EPYC has arrived, providing incredible compute, IO and bandwidth capability – designed to meet the huge demand for more compute in big data analytics, HPC and cloud computing.
• Built on 7nm advanced process technology, allowing for denser compute capabilities with lower power consumption
• Up to 64 core per CPU, built using Zen 2 high performance cores and AMD’s innovative chiplet architecture
• Supporting PCIe® 4.0 with a bandwidth of up to 64GB/s, twice of PCIe 3.0
• Embedded security protection to help defend your CPU, applications, and data
PCIe® 4.0 Ready
AMD EPYC Rome is ready to support PCIe® 4.0 with a bandwidth of 64GB/s, twice that of PCIe 3.0. This doubles the bandwidth available from the CPU to peripheral devices such as graphics cards, storage devices and high speed network cards. GIGABYTE’s AMD EPYC 7002 Series server platforms are ready to be used with a new generation of PCIe 4.0 devices such as AMD’s Radeon MI50 GPGPU.
* The PCIe 4.0 standard supports a 16 GT/s bit rate, (roughly 2GB/s per single lane) as opposed to 8GT/s bit rate for PCIe 3.0 (1GB/s).
Dimensions
1U
Motherboard
MZ92-FS1
CPU
AMD EPYCTM 7002 series processor family
Dual processors, 7nm, Socket SP3
Up to 64-core, 128 threads per processor
TDP up to 225W, cTDP up to 240W
Conditional support 280W
NOTE: If only 1 CPU is installed, some PCIe or memory functions might be unavailable
Compatible with AMD EPYCTM 7001 series processor family
Chipset
System on Chip
Memory
32 x DIMM slots
DDR4 memory supported only
8-Channel memory per processor architecture
RDIMM modules up to 128GB supported
LRDIMM modules up to 128GB supported
Memory speed: Up to 3200/ 2933 MHz
- Note:
Follow BIOS setting and memory QVL list if running 3200 Mhz with 2DPC
LAN
2 x 1GbE LAN ports (1 x Intel I350-AM2)
1 x 10/100/1000 management LAN
Video
Integrated in Aspeed AST2500
2D Video Graphic Adapter with PCIe bus interface
1920x1200 at 60Hz 32bpp
Audio
-
Storage
10 x 2.5" Gen4 U.2 hot-swappable SSD bays
1 x M.2 slot:
- M-key
- PCIe Gen4 x4
- Supports NGFF-2242/2260/2280/22110 cards
- CPU TDP is limited to 225W if using M.2 device
SAS
-
RAID
-
Peripheral Drives
-
Expansion Slots
Riser Card CRS101E:
- 1 x PCIe x16 slot (Gen4 x16), FHHL
Riser Card CRS101E:
- 1 x PCIe x16 slot (Gen4 x16), FHHL
1 x OCP 3.0 mezzanine slot with PCIe Gen4 x16 bandwidth from CPU_0
Supported NCSI function
1 x OCP 2.0 mezzanine slot with PCIe Gen3 x8 bandwidth (Type1, P1, P2)
Supported NCSI function
Internal I/O
1 x M.2 slot
1 x USB 3.0 header
1 x COM header
1 x TPM header
1 x Front panel header
1 x HDD back plane board header
1 x PMBus connector
1 x IPMB connector
1 x Clear CMOS jumper
1 x BIOS recovery jumper
Front I/O
1 x USB 3.0
1 x Power button with LED
1 x ID button with LED
1 x NMI button
1 x Reset button
2 x LAN activity LEDs
1 x HDD activity LED
1 x System status LED
Rear I/O
2 x USB 3.0
1 x VGA
2 x RJ45
1 x MLAN
1 x ID button with LED
Backplane I/O
Backplane P/N: 9CBP10A5NR-00
Speed and bandwidth:
PCIe Gen4 x4
TPM
1 x TPM header with SPI interface
Optional TPM2.0 kit: CTM010
Power Supply
2 x 1200W redundant PSUs
80 PLUS Platinum
AC Input:
- 100-240V or more/ 12-7A, 50-60Hz
DC Input:
- 240Vdc/ 6A
DC Output:
- Max 1000W/ 100-240V or more
+12V/ 80.5A
+12Vsb/ 3A
- Max 1200W/ 200-240V or more, or 240Vdc input
+12V/ 97A
+12Vsb/ 3A
NOTE:
Select 1600W power supply if using 280W CPU with full loading configuration
System Management
Aspeed AST2500 management controller
GIGABYTE Management Console (AMI MegaRAC SP-X) web interface
Dashboard
JAVA Based Serial Over LAN
HTML5 KVM
Sensor Monitor (Voltage, RPM, Temperature, CPU Status etc.)
Sensor Reading History Data
FRU Information
SEL Log in Linear Storage / Circular Storage Policy
Hardware Inventory
Fan Profile
System Firewall
Power Consumption
Power Control
LDAP / AD / RADIUS Support
Backup and Restore Configuration
Remote BIOS/BMC/CPLD Update
Event Log Filter
User Management
Media Redirection Settings
PAM Order Settings
SSL Settings
SMTP Settings
Related products
New Arrivals
Full product warranty
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