Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Supporting the processing power of Intel 10th gen CPU, Shuttle DH410S packs enhanced performance and expansion capability in a small package for multitasking and 4K content playback. With a slim body of only 43 mm, the DH410S allows dual independent displays, supporting up to 64GB of DDR4 memory, 2.5” hard drive, dual M.2 slots, eight USB ports and Gigabit LAN. DH410S is a perfect choice for applications ranging from simple digital signage solution to office uses.
Intel® 10th Generation Processors
Based on the new H410 chipset, the DH410S is ready for 10th Gen Intel processors in the LGA 1200 package. With up to 10 cores of processing power, the platform supports up to 64GB (32GB x 2) of DDR4 memory, integrating UHD graphics and PCIe controllers to deliver outstanding performance onboard.
Dual Display Productivity
With HDMI 1.4 and DisplayPort outputs built-in, the DH410S supports two independent displays, providing productivity benefits and dynamic visualization for multitasking and digital signage applications.
Strong Expansion Capacity with M.2
With native M.2 2280/2260/2242 Type M and one M.2 2230 Type E slot, the DH410S offers considerably faster storage performance and expansion capacity for M.2 SSD and Wi-Fi modules.
*M.2 supports both SATA and PCIe storage interfaces
Excellent Connectivity
In addition to two video outputs for dual displays, the DH410S also features four USB 3.2 Gen 1 ports (include one Type-C), four USB 2.0 ports as well as SDXC card reader for convenient, flexible connectivity options.
FORM FACTOR
1.3L chassis
PROCESSOR
Support Cometlake-s LGA1200 socket Core i3/i5/i7/i9, Pentium, Celeron 65W processor
CHIPSET
Intel H410 Express chipset
MEMORY
2 x DDR4 SODIMM slots,32GB per DIMM (Max 64GB)
DDR4 2666/2933 MHz
VIDEO OUTPUT
HDMI 1.4 + DisplayPort, Dual video output
4K playback (Dual channel memory recommended)
Integrated in CPU
AUDIO
Realtek ALC662 High Definition Audio
ETHERNET
Realtek RTL8111H
10Mb/s,100Mb/s,1Gb/s operation
Support Wake-On-LAN function
STORAGE INTERFACE
SATA 6.0Gb/s interface
ONBOARD CONNECTORS
(1) 4pin fan connector
(1) 1x4 pin USB header
(1) VGA(For PVG01 use)
(1) SATA connector w/power
(1) Front audio header
(1) Auto power on header
FRONT PANEL
(2) USB 2.0 ports
(2) USB 3.2 Gen1 ports (Type C+Type A)
(1) Microphone-In
(1) Earphone-Out
(1) Power button
(1) Power LED
(1) HDD LED
(1) SD Card reader
BACK PANEL
(1) RJ45 Gigabit LAN port w/LED
(1) HDMI port
(1) Display port
(2) USB 2.0 ports
(2) USB 3.2 Gen1 ports
(1) External power on/Clear CMOS header
(1) DC-in
(2) Wireless Antenna fixture
(1) Kensington lock
DRIVE BAYS
(1) 2.5" HDD / SSD bay
POWER
90W Power Adapter
Input:100- 240V AC
19V 4.74A DC
ACCESSORIES
XPC Multilanguage Quick User Guide
XPC DVD Driver
Power cord
Thermal Grease
HDD Screw pack
90W adapter
EXPANSION SLOT
(1) M.2 2280/60/42 Type M key socket
(1) M.2 2230 Type E key socket
OS SUPPORT
Windows 10 64 bit O.S
Linux
Item Dimension (L inchxW inchxH inch)
11 x 6 x 10
Weight
5.00 lb
Warranty Information
3 Years