-(275x62)_1.jpg)
.jpg)
Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.ATX Motherboard
Intel® 10th Gen (Cometlake-S) Core™ Processors with Q470E chipset
4 x 288-pin Long-DIMM, Support Dual Channel DDR4 2933 (i9 / i7 CPU / 2666 (i5 / i3 CPU) / 2400 (Pentium / Celeron CPU), up to 128GB
1 x PCIe x16 Gen3, 1 x PCIe x8 Gen3, 3 x PCIe x4 Gen3, 2 x PCI
4 x USB 3.2 Gen2, 4 x USB 3.2 Gen1, 4 x USB 2.0
1 x M.2 Key E, 1 x M.2 Key M, 1 x M.2 Key B, 6 x COM, 6 x SATA3
1 x Intel 1 Gigabit LAN, 1 x Intel 2.5 Gigabit LAN
Support Triple display, 1 x DP 1.2, 1 x VGA, 1 x HDMI 2.0a
TPM 2.0 onboard
ATX-PWR (24+8-pin)
Processor System
CPU
Intel 10th Gen (Cometlake-S) Core Processors, up to 125 W
Chipset
Intel Q470E
Socket
LGA1200
BIOS
AMI SPI 256 Mbit
Memory
Technology
Dual Channel DDR4 2933 / 2666 / 2400 MHz
- Intel Core i9 / i7 CPUs support DDR4 up to 2933 MHz
- Intel Core i5 / i3 CPUs support DDR4 up to 2666 MHz
- Intel Pentium / Celeron CPU support DDR4 up to 2400 MHz
Capacity
128GB
Socket
4 x 288-pin Long-DIMM
Graphics
Controller
Intel UHD Graphics
HDMI
HDMI 2.0a, Max resolution up to 4096 x 2160 at 60Hz
DisplayPort
DisplayPort 1.2, DP++
Max resolution up to 4096 x 2160 at 60Hz
VGA
Max resolution up to 1920 x 1200 at 60Hz
MultiDisplay
Triple Display
Expansion Slot
PCIe
3 x PCIe Gen3 Slots (PCIE1 / PCIE2 / PCIE3: Single at x16 (PCIE1) Dual at x8 (PCIE1) / x8 (PCIE3) Triple at x8 (PCIE1) / x4 (PCIE2) / x4 (PCIE3))
2 x PCIe x4 (Gen3)
PCI
2 x PCI
M.2
1 x M.2 (Key E, 2230) with PCIe x1, USB 2.0 and CNVi for Wireless
1 x M.2 (Key B, 3042 / 3052) with PCIe x1 / USB 3.0 / USB 2.0 and SIM socket for 4G / 5G
SIM Socket
1 x SIM socket connected to M.2 Key B
Audio
Interface
Realtek ALC887 HD, High Definition Audio. Line-In / Line-Out / Mic-In
Ethernet
Controller/ Speed
LAN1: Intel I225LM with 10/100/1000/2500 Mbps
LAN2: Intel I219LM with 10/100/1000 Mbps, support AMT / vPro
Connector
2 x RJ-45
Rear I/O
HDMI
1 x HDMI 2.0a
DisplayPort
1 x DP 1.2
VGA
1
Ethernet
1 x 1 Gigabit LAN, 1 x 2.5 Gigabit LAN
USB
4 x USB 3.2 Gen2, 2 x USB 2.0
Audio
3 ( Line-In, Line-Out, Mic-In )
COM
2 x COM (RS-232/422/485)
PS2
1
Internal Connector
USB
4 x USB 3.2 Gen1 (2 x USB 3.2 Gen1 header)
2 x USB 2.0 (1 x 2.54 pitch header)
COM
4 x COM (RS-232)
Parallel
1
GPIO
8 x GPI, 8 x GPO (shared with LPT header)
TPM
TPM 2.0 onboard
Speaker Header
1
Storage
M.2
1 x M.2 (Key M, 2242 / 2260 / 2280) with SATA3 and PCIe x4 for SSD
Shared with SATA3_5 / SATA3_6 Ports
- When using M.2 PCIe x4 SSD, both SATA3_5 and SATA_6 Ports are disabled
- When using M.2 SATA SSD, only SATA3_5 Port is disabled, and SATA3_6 Port is available
SATA
6 x SATA3 (6Gb/s)
Watchdog Timer
Output
From Super I/O to drag RESETCON
Interval
256 segments, 0,1,2255sec
Power Requirements
Input PWR
ATX PWR (24+8-pin)
Power On
AT/ATX Supported
AT : Directly PWR on as power input ready
ATX : Press button to PWR on after power input ready
Environment
Operating Temp
0oC - 60oC
Storage Temp
-40o C 85o C
Operating Humidity
5% - 90%
Storage Humidity
5% - 90%
Item Dimension (L"xW"xH")
NA
Weight
3 lbs
Warranty Information
3 years
Related products
New Arrivals
Full product warranty
For Return's.png)
