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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.1.Intel® Xeon® Scalable Processors.
Single Socket LGA-3647 (Socket P) supported, CPU TDP support Up to 205W TDP
2.Intel® C621
3.Up to 3TB 3DS ECC RDIMM, DDR4-2933MHz; Up to 3TB 3DS ECC LRDIMM, DDR4-2933MHz
Or 3TB DCPMM, DDR4-2666MHz, in 12 DIMM slots
4.4 PCI-E 3.0 x16,
3 PCI-E 3.0 x8 (in x16 slot),
PCI-Ex16 Slot#1 shares with M.2, Slot#2 shares with Slot#3(NA/16,8/8), Slot#4 shares with Slot#5(NA/16,8/8), Slot#6 shares with Slot#7(NA/16,8/8)
M.2 Interface: 4 PCI-E 3.0 x4, RAID 0 & 1
M.2 Form Factor: 2242/2260/2280/22110
M.2 Key: M-Key
M.2 support RAID 0,1(up to RAID 5, 10). M.2 shares PCI-E lanes with PCI-Ex16 slot#1, VROC key is required for Raid. PCI-Ex16 Slot#1 shares with M.2, Slot#2 shares with Slot#3(NA/16,8/8), Slot#4 shares with Slot#5(NA/16,8/8), Slot#6 shares with Slot#7(NA/16,8/8)
5.1 VGA port,
VGA connector is dedicated for IPMI.
6.Intel® C621 controller for 8 SATA3 (6 Gbps) ports; RAID 0,1,5,10
7.Single LAN with Intel® Ethernet Controller I210-AT
Single LAN with Aquantia® AQC107 10G Ethernet Controller
Single LAN with Realtek RTL8211E PHY (dedicated IPMI)
Physical Stats
Form Factor
E-ATX
Processor/Cache
CPU
Intel Xeon Scalable Processors.
Single Socket LGA-3647 (Socket P) supported, CPU TDP support Up to 205W TDP
Cores / Cache
Up to 28 cores
System Memory
Memory Capacity
Up to 3TB 3DS ECC RDIMM, DDR4-2933MHz Up to 3TB 3DS ECC LRDIMM, DDR4-2933MHz
Or 3TB DCPMM, DDR4-2666MHz, in 12 DIMM slots
Memory Type
N/A
DIMM Sizes
4GB, 8GB, 16GB, 32GB, 64GB, 128GB
Memory Voltage
1.2V
On-Board Devices
Chipset
Intel C621
SATA
Intel C621 controller for 8 SATA3 (6 Gbps) ports RAID 0,1,5,10
IPMI
ASPEED AST2500
Network Controllers
Single LAN with Intel Ethernet Controller I210-AT Single LAN with Aquantia AQC107 10G Ethernet Controller Single LAN with Realtek RTL8211E PHY (dedicated IPMI)
Graphics
Aspeed AST2500 BMC
VGA connector is dedicated for IPMI.
Input / Output
LAN
1 RJ45 Gigabit Ethernet LAN ports
1 RJ45 10GBase-T ports
1 RJ45 Dedicated IPMI LAN port
USB
2 USB 2.0 ports (2 headers, Type A))
6 USB 3.1 Gen1 ports (4 Rears Type A, 2 headers)
4 USB 3.1 Gen2 ports (1 Rear Type A + 1 Rear Type C, 1 Type A + 1 Type C)
Video Output
1 VGA port,
VGA connector is dedicated for IPMI.
Serial Port / Header
2 COM Ports (1 rear, 1 header)
TPM
1 TPM Header
Expansion Slots
PCI-E
4 PCI-E 3.0 x16,
3 PCI-E 3.0 x8 (in x16 slot),
PCI-Ex16 Slot number 1 shares with M.2, Slot number 2 shares with Slot number 3(NA/16,8/8), Slot number 4 shares with Slot number 5(NA/16,8/8), Slot number 6 shares with Slot number 7(NA/16,8/8)
M.2
M.2 Interface: 4 PCI-E 3.0 x4, RAID 0 1
Form Factor: 2242/2260/2280/22110
Key: M-Key
M.2 support RAID 0,1(up to RAID 5, 10). M.2 shares PCI-E lanes with PCI-Ex16 slot number 1, VROC key is required for Raid. PCI-Ex16 Slot number 1 shares with M.2, Slot number 2 shares with Slot number 3(NA/16,8/8), Slot number 4 shares with Slot number 5(NA/16,8/8), Slot number 6 shares with Slot number 7(NA/16,8/8)
System BIOS
BIOS Type
256Mb SPI Flash with AMI BIOS
BIOS Features
ACPI 3.0 / 4.0
SMBIOS 2.7
PCI FW 3.0
RTC (Real Time Clock) Wakeup
Management
Software
IPMI (Intelligent Platform Management Interface) v2.0 with KVM support, SPM, SUM, SuperDoctor 5, Watchdog
System Mangement Software
IPMI (Intelligent Platform Management Interface) v1.5 / 2.0 with KVM support
SuperDoctor 5
Power Configurations
ACPI Power Management
Main Switch Override Mechanism
Power-on mode for AC power recovery
CPU thermal trip support for processor protection
PC Health Monitoring
Voltage
+1.8V, +12V, +3.3V, +5V, +5V standby, 10 -fan status, 3.3V standby, HT, Memory, VBAT
FAN
10x 4-pin fan headers (up to 10 fans), 10x fans with tachometer monitoring, Dual Cooling Zone, Fan speed control, Overheat LED indication, PWM fan speed control, Status monitoring for speed control
2 CPU Fan + 1 Water Cooler Radiator power connector + 8 System Fans.
Temperature
CPU thermal trip support, Monitoring for CPU and chassis environment, PECI
LED
CPU / System Overheat LED, Suspend static indicator LED
Other Features
Chassis intrusion header, CPU thermal trip support for processor protection, Dual Cooling Zones, Intel Smart Response Technology, RoHS, UID, WOL
Operating Environment
Operating Temperature Range
0oC to 50oC (32oF to 122oF)
Non-Operating Temperature Range
-40oC - 70oC (-40oF - 158oF)
Operating Relative Humidity Range
8% - 90% (non-condensing)
Non-Operating Relative Humidity Range
10% to 95% (non-condensing)
Weight
3.00 LB
Warranty Information
1 Year
Related products
New Arrivals
Full product warranty
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