-(275x62)_1.jpg)
.jpg)
Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The USB-C docking station features USB Power Delivery 2.0 (60W), to power and charge your laptop as you work. It’s the perfect companion for your MacBook Pro or other ThunderboltTM 3 equipped laptop.
Create a dual-4K video workstation
The USB-C dock expands the display capabilities of your laptop across two Ultra HD 4K monitors. It enables DisplayLink® and USB-C DP Alt Mode to allow dual 4K video output to HDMI and DisplayPort 4K monitors. With the dual-4K dock, you can connect:
1x 4K DisplayPort display at 3840 x 2160 resolution at 30Hz
1x 4K HDMI display at 3840 x 2160 resolution at 30Hz
SD card reader
The dock provides direct access to your SD memory cards or microSDTM cards (with adapter). The SD card slot can also be used for additional storage and backup through macOS X Time Machine or Windows 10 File History.
Ample connections
The dock provides four USB 3.0 (Type-A) ports to connect your peripherals, including a USB 3.0 fast-charge and sync port, a Gigabit Ethernet port, and a combined 3.5 mm audio and microphone port.
HARDWARE
4K Support:Yes
Bus Type:USB-C
Chipset ID:DisplayLink - DL-5700
Genesys Logic - GL3215
VIA Labs - VL813
Texas Instruments - TPS65983
Displays Supported:2
Fast-Charge Port(s):Yes
Industry Standards:USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Interface:USB 3.0
PERFORMANCE
Auto MDIX:Yes
Compatible Networks:10/100/1000 Mbps
Full Duplex Support:Yes
General Specifications:Supports SD 4.0 and UHS-II (Ultra High Speed) for high speed file transfers, with bus speed up to 312MB/s
Maximum Data Transfer Rate:5 Gbps (USB 3.0)
2 Gbps (Ethernet Full-Duplex)
Maximum Digital Resolutions:HDMI (DP Alt Mode) - 3840 x 2160p at 30Hz
DisplayPort (DisplayLink) - 3840 x 2160p at 30Hz
Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
Memory Media Type:SD/MMC (Secure Digital/Multimedia Card)
SDHC (Secure Digital High Capacity)
SDXC (Secure Digital eXtended Capacity)
microSD (Micro Secure Digital) (adapter required)
microSDHC (Micro Secure Digital High Capacity) (adapter required)
microSDXC (Micro Secure Digital eXtended Capacity) (adapter required)
Type and Rate:USB 3.0 - 5 Gbit/s
UASP Support:Yes
CONNECTOR(S)
Connector Type(s):1 - DisplayPort (20 pin) Female
1 - HDMI (19 pin) Female
1 - USB Type-C (24 pin) USB 3.0 Female
1 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female
3 - USB Type-A (9 pin) USB 3.0 Female
1 - Ethernet Gigabit Female
1 - 3.5 mm Mini-Jack (4 Position) Female
1 - SD / MMC Slot Female
SOFTWARE
OS Compatibility:Windows 7, 8, 8.1, 10
Mac OS 10.11 to 10.13.3
SPECIAL NOTES / REQUIREMENTS
Note:Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 and DP alt mode.
4K resolution is supported on both video ports. A 4K-capable DisplayPort or HDMI display is required to achieve 4Kx2K resolutions
USB 3.0 is also known as USB 3.1 Gen 1 this connectivity standard offers speeds up to 5Gbps
Extended displays are not currently supported with DisplayLink-based products on macOS 10.13.4
The card reader supports popular SD cards (SDSC, SDHC and SDXC including UHS cards), and is backwards compatible with older SD card versions. The card reader will also support microSDTM and miniSDTM (with adapter) and MMCmobileTM,RS-MMCTM and MMCplusTM (with adapter).
System and Cable Requirements:USB-C enabled computer with an available USB Type-C port
POWER
Center Tip Polarity:Positive
Input Current:2 A
Input Voltage:100 to 240 AC
Output Current:5 A
Output Voltage:20V DC
Power Delivery:60W
Power Source:AC Adapter Included
ENVIRONMENTAL
Humidity:0 to 95% RH
Operating Temperature:0oC to 60oC (32oF to 140oF)
Storage Temperature:-20oC to 60oC (-4oF to 140oF)
PHYSICAL CHARACTERISTICS
Cable Length:39.4 in (1000 mm)
Color:Black and Silver
Enclosure Type:Plastic
WHATS IN THE BOX
Included in Package:1 - docking station
1 - USB-C cable
1 - universal power adapter (NA/JP, ANZ)
1 - instruction manual
Item Dimension (L inchxW inchxH inch)
12 x 8 x 3
Weight
2.87lb
Warranty Information
3 Year Warranty
Related products
New Arrivals
Full product warranty
For Return's.png)
