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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.By combining three USB 3.0 ports and one RJ45 port onto a single card, you only need a single PCIe slot for installation, which lets you free up space for other add-ons or upgrades and get more out of your desktop or server.
Combo-card convenience and cost-savings
If you have separate cards for your USB and network connections, this versatile card overcomes the aggravation of running out of PCIe slots while helping to reduce clutter inside your PC.
This dual-purpose card is perfect for building or upgrading your computer. It helps you save money by avoiding the additional costs of purchasing separate USB 3.0 and Gigabit Ethernet adapters.
Flexible install options and legacy device support
You can rest assured this card will fit in your small form-factor system, if needed. It features a dual-profile design that makes it easy to install in either standard or low-profile cases.
The combo card makes it easy to connect peripherals such as your external hard drives or mobile devices. Plus, its backward compatible with USB 2.0 and 1.x, so you wont have to replace all of your existing USB devices.
Hardware
Bus Type:PCI Express
Card Type:Standard Profile (LP bracket incl.)
Chipset ID:
Renesas / NEC - PD720201 (USB 3.0)
Realtek - RTL8153 (LAN)
Industry Standards:
USB 3.0 Specification Rev. 1.0
PCI Express Base Specification Rev. 2.0
Intel xHCI Specification Rev. 1.0
IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX, IEEE 802.3ab 1000BASE-T
IEEE 802.3az Energy-Efficient Ethernet, IEEE 802.3x Flow Control, 802.1q VLAN Tagging, 802.1p Layer 2 Priority Encoding
Interface:
USB 3.0
RJ45 (Gigabit Ethernet)
Port Style:Integrated on Card
Ports:3
Performance
Auto MDIX:Yes
Auto-Negotiation:Yes
Compatible Networks:10/100/1000 Mbps
Flow Control:Full duplex flow control
Full Duplex Support:Yes
Jumbo Frame Support:9K max.
Maximum Data Transfer Rate:
5 Gbps (USB 3.0)
2 Gbps (Ethernet Full-Duplex)
MTBF:1,920,042 Hours
Type and Rate:USB 3.0 - 5 Gbit/s
UASP Support:Yes
Connector(s)
Connector Type(s):1 - PCI Express x1 Male
External Ports:
3 - USB 3.0 A (9 pin SuperSpeed) Female
1 - RJ-45 Female
Internal Ports:1 - SATA Power (15 pin) Plug
Software
OS Compatibility:
Windows 8 / 8.1 (32/64bit), 7 (32/64), Vista (32/64), XP (32/64)
Windows Server 2012, 2008 R2
Linux 2.6.31 and up (Tested up to 3.5)
Special Notes / Requirements
Note:The maximum throughput of this card is limited by the bus interface. If used with PCI Express Gen 1.0 enabled computers, the max throughput is 2.5 Gbps. If used with PCI Express Gen 2.0 enabled computers, the max throughput is 5 Gbps.
UASP (USB Attached SCSI Protocol), is supported in Windows 8, 8.1, Server 2012 and Linux kernel 2.6.37 or later. Test results were obtained using an Intel Ivy Bridge system, StarTech.com add-on USB 3.0 cards, a UASP-enabled StarTech.com enclosure, and a SATA III solid-state drive.
System and Cable Requirements:
PCI Express enabled computer with an available PCI Express x1 slot or higher (x4, x8, x16)
SATA power connector (recommended, but optional)
Indicators
LED Indicators:1 - Link (Green)
1 - Activity (Amber)
Included in Package
1 - 3 Port PCI Express USB 3.0 Card w/ Gigabit Ethernet
1 - Low-Profile Bracket
1 - Driver CD
1 - Instruction Manual
Item Dimension (L"xW"xH"):
5.59 x 6.69 x 1.18
Weight:
0.33 lb
Warranty Information:
2 Year Warranty
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New Arrivals
Full product warranty
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