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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.1.Single socket H4 (LGA 1151) supports Intel® Xeon® processor E-2100, Intel® 8th Gen. Core™ i3 series,
Intel® Celeron® and Intel® Pentium®
2.Intel® C242 chipset
3.Up to 64GB DDR4 2666MHz ECC UDIMM; 2 DIMM slots
4.Dual GbE LAN with Intel® i210-AT
5.4 SATA3 (6Gbps); RAID 0, 1, 5, 10
6.M.2 NGFF connector
7.M.2 Interface: 1 SATA/PCI-E 3.0 x4
Form Factor: 2280
Key: M-Key
Double Height Connector
Physical Stats
Form Factor
Mini-ITX
Processor/Cache
CPU
8th Generation Intel CoreTM i3/Pentium/Celeron Processor, Intel Xeon Processor E-2100 series.
Single Socket LGA 1151 supported, CPU TDP support Up to 95W TDP
Cores / Cache
6 cores, 12 threads
System Memory
Memory Capacity
Up to 64GB Unbuffered ECC UDIMM, DDR4-2666MHz, in 2 DIMM slots
Memory Type
2667/2400/2133MHz ECC DDR4 SDRAM 72-bit
DIMM Sizes
4GB, 8GB, 16GB, 32GB
Memory Voltage
1.2V
Error Detection
Corrects single-bit errors
(Future support for 64GB via a BIOS update)
On-Board Devices
Chipset
Intel C242
SATA
Intel C242 controller for 4 SATA3 (6 Gbps) ports, RAID 0,1,5,10
IPMI
ASPEED AST2500
Network Controllers
Dual LAN with 1GbE with Intel I210
Graphics
Aspeed AST2500 BMC
Input / Output
USB
4 USB 2.0 ports (2 rear + 2 headers)
5 USB 3.1 ports (2 rears (2 Type A + 2 headers(1 Type A)
Video Output
1 VGA port
Serial Port / Header
1 COM Port (1 rear)
TPM
1 TPM Header
Expansion Slots
PCI-E
1 PCI-E 3.0 x16 (in x16 slot)
M.2
M.2 Interface: 1 SATA/PCI-E 3.0 x4
Form Factor: 2280
Key: M-Key
Double Height Connector
System BIOS
BIOS Type
UEFI 256Mb
BIOS Features
ACPI 6.0
SMBIOS 2.7
Plug and Play (PnP)
RTC (Real Time Clock) Wakeup
UEFI 2.7
USB Keyboard support
PCI 3.0
Management
Software
IPMI2.0, KVM with dedicated LAN, SSM, SUM, SuperDoctor 5, Watchdog
Power Configurations
ACPI Power Management
Power-on mode for AC power recovery
PC Health Monitoring
Voltage
+12V, +3.3V, +5V, +5V standby, 4 -fan status, Chassis intrusion header, Chipset Voltage, Memory Voltages, Monitors CPU voltages, Supports system management utility, System level control, VBAT
FAN
4x 4-pin fan headers (up to 4 fans), 4 fans with tachometer monitoring, Overheat LED indication, PWM fan speed control, Thermal control tachometer fan connectors
Temperature
Thermal Monitor 2 (TM2) support, CPU thermal trip support, PECI, Monitoring for CPU and chassis environment
LED
CPU / System Overheat LED, UID/Remote UID
Other Features
ACPI power management, Chassis intrusion detection, Chassis intrusion header, Control of power-on for recovery from AC power loss, CPU thermal trip support for processor protection, Dual Cooling Zones, M.2 NGFF connector, UID, WOL
Operating Environment
Operating Temperature Range
0oC to 50oC (32oF to 122oF)
Non-Operating Temperature Range
-40oC - 70oC (-40oF - 158oF)
Operating Relative Humidity Range
8% - 90% (non-condensing)
Non-Operating Relative Humidity Range
5% - 95% (non-condensing)
Weight
3.00 LB
Warranty Information
1 Year
Related products
New Arrivals
Full product warranty
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