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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.1.AMD Ryzen™ Threadripper™ PRO 3000WX Series Processor, up to 64 Cores
2.Up to 2TB (RDIMM) / 256GB (UDIMM), ECC/Non-ECC, Unbuffered, U-DIMM, R-DIMM, LRDIMM, and 3DS R-DIMM; 3200Mhz in 8 DIMM slots
3.6 PCI-E 4.0 x16 slots
M.2 Interface: 4 PCI-E 4.0 x4 (Software RAID 0,1,5,10)
M.2 Form Factor: 2280, 22110
M.2 Key: M-key
U.2 Interface: 2 U.2 sockets (Software RAID 0,1)
4.4 SATA 3.0 6Gbps (Software Raid 0,1,5 & 10)
5.1x 10GBase-T LAN port,
1 GbE LAN port (shared with IPMI)
6.ASPEED AST2600 BMC graphics
7.1 USB 3.2 Gen2x2 port (Type C, 20Gbps),
5 USB 3.2 Gen2 ports
? (4 type A + 1 front type C header),
5 USB 3.2 Gen1 ports
? (3 type A + 2 via header),
2 USB 2.0 ports via header
8.1 COM port (rear),
TPM 2.0 header,
7.1 Channel HD Audio
9.10 fan header, 4-pin type fan header,
112V-power header for liquid cooling
Physical Stats
Form Factor
E-ATX
Dimensions
12" x 13" (30.48cm x 33.02cm)
Processor/Cache
CPU
Single AMD Ryzen Threadripper PRO 3000WX Series Processor
Socket sWRX8/SP3
Supports CPU TDP up to 280W
Cores
Up to 64 Cores
System Memory
Memory Capacity
8 DIMM slots
ECC and Non-ECC, buffered and Un-buffered, U-DIMM, R-DIMM, LRDIMM and 3DS R-DIMM Memory
RDIMM up to 2TB, UDIMM up to 256GB
8-channel memory bus
Memory Type
ECC and Non-ECC, buffered and Un-buffered, U-DIMM, R-DIMM, LRDIMM and 3DS R-DIMM Memory
DDR4 3200 / 3000 / 2933 / 2800 / 2666 / 2400 / 2133 Mhz
DIMM Sizes
8GB, 16GB, 32GB, 64GB, 128GB, 256GB
Memory Voltage
1.2V
Error Detection
Corrects single-bit errors
Detects double-bit errors (using ECC memory)
On-Board Devices
Chipset
AMD WRX80
SATA
AMD WRX80 controller for 4 SATA3 (6 Gbps)ports, Software RAID 0,1,5,10
Network Controllers
10G LAN: Single LAN via Marvell AQC113C 10Gb controller
1GbE LAN: Single LAN via via Intel i210AT controller (shared with IPMI)
IPMI
Support for Intelligent Platform Management Interface v.2.0
IPMI 2.0 with virtual media over LAN and KVM-over-LAN support
ASPEED AST2600 BMC
Audio
ALC4050H + ALC1220 7.1 Channel HD Audio
Graphics
ASPEED AST2600 BMC
VGA connector is dedicated for IPMI
Input / Output
SATA
4 SATA3 (6 Gbps) ports
LAN
1 RJ45 10GBase-T LAN port
1 RJ45 GbE LAN port (shared with IPMI)
USB
1 USB 3.2 Gen2x2 port (Type C, 20Gbps)
5 USB 3.2 Gen2 ports (4 Type A, 1 front Intel Type C header, 10Gbps)
5 USB 3.2 Gen1 ports (3 Type A, 1 via header)
2 USB 2.0 via header
VGA
1 VGA port (dedicated for IPMI)
Others
1 COM port (rear)
1 TPM 2.0 header
Expansion Slots
PCI-Express
6 PCI-E 4.0 x16 slots
M.2
Interface: 4 PCI-E 4.0 x4
Form factor: 2280, 22110
Key: M-key
Software RAID 0,1,5,10 support
U.2
Interface: 2 U.2 Sockets
Software RAID 0,1 support
Chassis ( Optimized for M12SWA-TF )
Tower/4U Rackmountable
SC743AC-1K26B-SQ
SC745BAC-R1K23B
SC747BTQ-R2K04B
Tower/5U Rackmountable
SCGS7A-2000B
Server(s) (with M12SWA-TF)
Model(s)
AS -5014A-TT
System BIOS
BIOS Type
AMI 256Mb Flash EEPROM
Management
Software
Super Doctor 5
Watch Dog
SUM
IPMI, KVM with shared LAN
Power Configurations
ACPI Power Management
Power button override mechanism
Keyboard wakeup from S5
S3/S4
PC Health Monitoring
CPU
Monitors CPU Core Voltages, +3.3V, +12V, +3.3Vstb, +5Vstb, Vcore, Vmem
Supports system management utility
FAN
Up to 10 4-pin fan headers
Status monitor for speed control
Temperature
Monitoring for CPU and chassis environment
CPU Thermal Trip Support
I2C Temperature Sensing Logic
LED
CPU / System Overheat LED
Other Features
Chassis Intrusion Detection
Chassis Intrusion Header
Operating Environment / Compliance
Environmental Specifications
Operating Temperature:
0oC to 50oC (32oF to 122oF)
Non-operating Temperature:
-5oC to 55oC (23oF to 131oF)
FCC class B
Item Dimension (L"xW"xH")
NA
Weight
4 lbs
Warranty Information
1 Year
Related products
New Arrivals
Full product warranty
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