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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.10th Generation Intel® Core™ i9/Core™ i7/Core™/Core™/Pentium®/Celeron® Processor, Intel® Xeon® W-1200 Processors
Single Socket LGA-1200 (Socket H5) supported, CPU TDP support Up to 125W TDP
2.Intel® W480
3.128GB Unbuffered ECC/non-ECC UDIMM, DDR4-2933MHz, in 4 DIMM slots
4.1 PCI-E 3.0 x4,
2 PCI-E 3.0 x16 slots (16/NA or 8/8)
1 - 5V PCI 32bit
M.2 Interface: 2 PCI-E 3.0 x4, RAID 0 & 1
M.2 Form Factor: 2280/22110
M.2 Key: M-Key
5.1 DP (DisplayPort) port, 1 HDMI port, 1 DVI - D port, 1 VGA port,
VGA port is dedicated for IPMI
6.Intel® W480 controller for 4 SATA3 (6 Gbps) ports; RAID 0,1,5,10
7.Single LAN with Intel® PHY I219LM LAN controller
for AMT/vPro
Single LAN with Intel® Ethernet i225LM
Physical Stats
Form Factor
ATX
Processor/Cache
CPU
10th Generation Intel CoreTM i9/CoreTM i7/CoreTM/CoreTM/Pentium/Celeron Processor, Intel Xeon W-1200 Processors
Single Socket LGA-1200 (Socket H5) supported, CPU TDP support Up to 125W TDP
Cores / Cache
Up to 10 cores
System Memory
Memory Capacity
128GB Unbuffered ECC/non-ECC UDIMM, DDR4-2933MHz, in 4 DIMM slots
Memory Type
Up to 128GB of Unbuffered (UDIMM) ECC/non-ECC memory, with speeds of up to 2933MHz (2DPC)
DIMM Sizes
2GB, 4GB, 8GB, 16GB, 32GB
Memory Voltage
1.2V
On-Board Devices
Chipset
Intel W480
SATA
Intel W480 controller for 4 SATA3 (6 Gbps) ports RAID 0,1,5,10
IPMI
ASPEED AST2500
Dedicated IPMI LAN Port
Network Controllers
Single LAN with Intel PHY I219LM LAN controller for AMT/vPro Single LAN with Intel Ethernet i225LM
Audio
ALC 888S HD Audio
Graphics
VGA port is dedicated for IPMI
Input / Output
LAN
1 RJ45 Gigabit Ethernet LAN ports
1 RJ45 Dedicated IPMI LAN port
1 RJ45 2.5 Gigabit Ethernet LAN port
USB
2 USB 2.0 ports (2 via headers)
3 USB 3.2 Gen1 ports (1 via header + 2 Type A)
5 USB 3.2 Gen2 ports (3 Rear Type A + 1 Rear Type C, 1 via header)
Video Output
1 DP (DisplayPort) port, 1 HDMI port, 1 DVI - D port, 1 VGA port,
VGA port is dedicated for IPMI
Serial Port / Header
1 COM Port (1 header)
TPM
1 TPM Header
Expansion Slots
PCI-E
1 PCI-E 3.0 x4,
2 PCI-E 3.0 x16 slots (16/NA or 8/8)
1 - 5V PCI 32bit
M.2
M.2 Interface: 2 PCI-E 3.0 x4, RAID 0 and 1
Form Factor: 2280/22110
Key: M-Key
System BIOS
BIOS Type
256Mb SPI Flash with AMI BIOS
BIOS Features
ACPI 6.0
Plug and Play (PnP)
BIOS rescue hot keys
Riser card auto-detection support
SMBIOS 3.0 or later
Management
Software
AMT, IPMI (Intelligent Platform Management Interface) v2.0 with KVM support, SSM, SUM, SuperDoctor 5, vPro, Watchdog
System Management Software
SuperDoctor 5
IPMI (Intelligent Platform Management Interface) v1.5 / 2.0 with KVM support
Power Configurations
ACPI Power Management
Power-on mode for AC power recovery
Power button override mechanism
Wake-on-LAN
Power supply monitoring
PC Health Monitoring
Voltage
+1.0V PCH, +1.8V PCH, +12V, +3.3V, +5V, +5V standby, 1.05 (PCH), 3.3V standby, CPU temperature, CPU thermal trip support, LAN temperature, Memory temperature, PCH temperature, System temperature, VBAT, VRM temperature
FAN
5x 4-pin fan headers (up to 5 fans), Fan speed control, Overheat LED indication
Single cooling zone
Temperature
N/A
LED
BMC/IPMI Heartbeat LED, UID/Remote UID, Power LED, Catastrophic Error LED
Other Features
8-pin 12v DC power connector, ACPI power management, ATX Power connector, Chassis intrusion detection, Control of power-on for recovery from AC power loss, CPU thermal trip support for processor protection, RoHS, UID, WOL
Operating Environment
Operating Temperature Range
0oC - 50oC (32oF - 122oF)
Weight
3.00 LB
Warranty Information
1 Year
Related products
New Arrivals
Full product warranty
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