Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.2. Intel® C612 chipset
3. Up to 512GB ECC DDR4 2133MHz LRDIMM or 64GB ECC/non-ECC UDIMM (available with Core i7 only); 8x DIMM slots
4. 4 PCI-E 3.0 x16 (run at 16/16/NA/8 or 16/8/8/8), 2 PCI-E 2.0 x1 (in x4)
5. Intel® i210-AT Dual port GbE LAN
6. 10x SATA3 (6Gbps)
7. 1x COM, 1x TPM
8. 8x USB 3.0 ports (6 rear + 2 via header)
9. HD Audio 7.1 channel connector by Realtek ALC1150
Form Factor
ATX
CPU
Intel Xeon processor E5-2600/1600 v3 family or Intel 4th gen. CoreTM i7 series (up to 160W TDP) (Motherboard supports this maximum TDP. Please verify your system can thermally support)
Single Socket R3 (LGA 2011)
Core / Cache
Up to 18 Cores / Up to 45MB Cache
Memory Capacity
8x 288-pin DDR4 DIMM slots
Up to 512GB DDR4 ECC LRDIMM
Up to 256GB DDR4 ECC RDIMM
Up to 64GB DDR4 ECC/non-ECC UDIMM (available with Core i7 only)
Memory Type
2133/1866/1600/1333MHz ECC DDR4 SDRAM 72-bit, 288-pin (RDIMM/LRDIMM) / 284-pin gold-plated DIMMs
DIMM Sizes
RDIMM: 32GB, 16GB, 8GB, 4GB
Memory Voltage
1.2 V
Error Detection
Corrects single-bit errors
Detects double-bit errors (using ECC memory)
On-Board Devices
Chipset : Intel C612 chipset
SATA : SATA3 (6Gbps) via C612 controller, RAID 0, 1, 5, 10 support
Network Controllers : Intel i210-AT Dual Port Gigabit Ethernet
Supports 10BASE-T, 100BASE-TX, and 1000BASE-T, RJ45 output
Audio : RealTek ALC1150 High Definition Audio
Input / Output
SATA : 10x SATA3 (6Gbps) ports
LAN : 2x RJ45 Gigabit Ethernet LAN ports
USB : 8x USB 3.0 ports (6 rear + 2 via header), 4 of 8 USB 3.0 ports upgradable to 4x USB 3.1 (10Gbps) (2 rear + 2 via header) (This upgrade is BOM option for OEM only)
Audio : 7.1 HD Jacks
Keyboard/Mouse : 1 PS/2 Keyboard/Mouse port
Serial Port / Header : 1x header
TPM : 1x TPM 1.2 20-pin Header
PCI-Express
4x PCI-E 3.0 x16 slots (runs at 16/16/NA/8 or 16/8/8/8)
2x PCI-E 2.0 x1 (in x4) slots
(PCI-E slot number 1 supports (x4) and slot number 4 (x16) is disabled when an Intel Core i7-5820K is installed)
BIOS Type
128Mb SPI Flash EEPROM with AMI BIOS
BIOS Features
Plug and Play (PnP)
APM 1.2
DMI 2.3
PCI 2.3
ACPI 1.0 / 2.0 / 3.0 / 4.0
USB Keyboard support
Hardware BIOS Virus protection
SMBIOS 2.7.1
UEFI 2.3.1
RTC (Real Time Clock) Wakeup
Software
SuperDoctor 5
SuperDoctor III
Watch Dog
Power Configurations
ACPI Power Management
Keyboard Wakeup from Soft-Off
CPU Fan auto-off in sleep mode
Power-on mode for AC power recovery
Voltage
+12V, +3.3V, +5V, 1.05 (PCH), 1.2V (VDIMM), 3.3V standby, Chassis intrusion header, Monitors CPU voltages, VBAT
FAN
Total of 5 fan headers supporting up to 5 fans
5 fans with tachometer status monitoring
Status monitor for speed control
Status monitor for on/off control
Low noise fan speed control
Pulse Width Modulated (PWM) fan connectors
Temperature
Monitoring for CPU and chassis environment
CPU thermal trip support
I2C temperature sensing logic
Thermal Monitor 2 (TM2) support
PECI
LED
CPU / System Overheat LED
Suspend static indicator LED
Other Features
Chassis intrusion detection
Chassis intrusion header
Chipkill support
RoHS